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BBB Accredited Business since

P. Gagnon & Son, Inc.

Phone: (207) 384-2213 View Additional Phone Numbers 215 Main St, South Berwick, ME 03908 http://www.pgagnon.com



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Description

P.Gagnon & Son specializes in oil and propane delivery for homes and businesses. The company installs and services heating systems and water heating systems. Propane services include conversion from electricity and adding propane to oil heated systems.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that P. Gagnon & Son, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for P. Gagnon & Son, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

7 Customer Reviews on P. Gagnon & Son, Inc.
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 7

Additional Information

BBB file opened: January 22, 2009 Business started: 02/01/1904 in ME Business incorporated 06/20/1961 in ME
Type of Entity

Corporation

Business Management
Mr. Mark Gagnon, President
Contact Information
Principal: Mr. Mark Gagnon, President
Number of Employees

43

Business Category

FUEL OIL BURNERS-SERVICING OIL BURNERS-EQUIPMENT WATER HEATERS-DEALERS HEATING EQUIP. & SYSTEMS GAS-PROPANE Fuel Dealers (NAICS: 454310)

Hours of Operation
M: 8:00 AM - 4:30 PM
T: 8:00 AM - 4:30 PM
W: 8:00 AM - 4:30 PM
Th: 8:00 AM - 4:30 PM
F: 8:00 AM - 4:30 PM
Service Area
P. Gagnon & Son, Inc. provides their services in MAINE & NEW HAMPSHIRE.
Industry Tips
27 Questions For Home Owners Heating Contractor - 5 Tips - Video Heating Contractors Hiring an Oil Supplier Hiring an Oil Supplier - 5 Tips - Video Saving Money on Heating & Cooling

Customer Review Rating plus BBB Rating Summary

P. Gagnon & Son, Inc. has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

7 Customer Reviews on P. Gagnon & Son, Inc.
Negative Experience (0 reviews)
Fusion Chart
Fusion Chart