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BBB Accredited Business since

Hearthside Senior Assistance

Phone: (207) 443-5748 Fax: (207) 442-9485 832 Washington Street, Suite 5 , Bath, ME 04530 View Additional Email Addresses http://www.hearthsideseniorassistance.com



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Description

Hearthside Senior Assistance is a provider of non-medical companion/homemaker and personal care services to seniors and others. Also provides services to individuals who may reside in an assisted living or nursing home facility.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hearthside Senior Assistance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hearthside Senior Assistance include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hearthside Senior Assistance
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 30, 2009 Business started: 01/01/2004 in ME Business incorporated 01/07/2004 in ME
Type of Entity

Corporation

Business Management
Ms. Nancy Kidd, President
Contact Information
Principal: Ms. Nancy Kidd, President
Number of Employees

12

Business Category

SENIOR/ELDER CARE HEALTH SERVICE ASSISTED LIVING HOME HEALTH SERVICES HEALTH CARE SERVICES-CARE GIVERS HEALTH CARE CONSULTANTS Home Health Care Services (NAICS: 621610)

Method(s) of Payment
Cash
Personal Check
Cashiers Check

Additional Locations

  • 832 Washington Street, Suite 5

    Bath, ME 04530 (207) 443-5748

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.