Excellent customer service and account resolution. Upon finding a charge to my bank account which I knew to be incorrect I called Merchant Warehouse, Inc at 7PM Eastern Time. The phone was answered immediately and when I explained the charge the representative looked at my account and realized the mistake and promptly advised a refund would be processed.
Then the next day I received an email from Merchant Warehouse advising me the refund is going through and I would see it on my bank statement.
The company has been fantastic since the moment I started working with them. Credit cards are processed quickly, funds deposited quickly and fee is charged at the end of the month separately for ease of bookkeeping. Thank you Merchant Warehouse.
This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
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