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BBB Accredited Business since

Rick's Music World, Ltd.

Phone: (508) 977-0200 Fax: (508) 977-9849 421 New State Highway, Raynham, MA 02767

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Rick's Music World, Ltd. specializes in  a casual and creative family atmosphere, offering lessons, sales & repairs of musical instruments and related products plus a full service Cafe with entertainment stage and free wi-fi.

The business has an Audio/Video Department which offers customized design, sales and installation services for Audio/Video Systems and Sound Control for both commercial and residential customers, including Home Theater and outdoor audio. Services offered include troubleshooting and maintenance of existing systems and upgrade consultation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rick's Music World, Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Rick's Music World, Ltd. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rick's Music World, Ltd.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 19, 2010 Business started: 11/30/1982 in MA Business incorporated 02/01/1986 in MA
Type of Entity

Private Limited Company by Shares (LTD)

Business Management
Mr. Rick Santos, President Miss. Robin Santos, Vice President
Contact Information
Principal: Mr. Rick Santos, President
Principal: Miss. Robin Santos, Vice President
Number of Employees


Business Category


Products & Services

Rick's Music World, Ltd. sells the following brand(s): Alesis, Audio Technica, Behringer, Bose, DDrum, Dean , Dean Washbum, Dixon, ESP, Fender, Fender Squire, Gibson, Gilbraltar, Ibanez, J. Turser, JBL, Kurzweil, Latin Percussion, LG, Ludwig, Luna, M Audio, Marshall, Martin, Nord, Panasonic, Paul Reed Smith, Pearl, Remo, Roland, Samsung, Shure, Sony, Soundcraft, Tascam, Taylor, Vox, Washbum, Zildjian

Rick's Music World, Ltd. offers the following product(s): Amps, Cymbols, Drums, Effect Pedals, Guitars, Keyboards, PA Systems, Projectors, Screens, Speakers, TV's

Hours of Operation
M: 1:00 PM - 9:00 PM
T: 11:00 AM - 9:00 PM
W: 11:00 AM - 9:00 PM
Th: 11:00 AM - 9:00 PM
F: 11:00 AM - 6:00 PM
S: 10:00 AM - 5:00 PM
Method(s) of Payment
American Express
Refund and Exchange Policy
The business states the retail purchases of new merchandise may be returned for any reason within 10 days for a full refund with original receipt.  Product must be in original condition including all original packaging and accessories.  Used merchandise is returnable for a full refund within 10 days if defective.  Consignments are not returnable.  Sheet music, music books and harmonicas are not returnable by law.
Service Area
Rick's Music World, Ltd. provides their services in MASSACHUSETTS.
Alternate Business Names
Rick's Music World Rick's Music World, LTD
Industry Tips
Five Steps to Building an E-Commerce Site - Video Five Steps to Building an E-Commerce Site for Your Small Business Online Shopping Online Shopping - 5 Tips - Video Read Before You Sign

Additional Locations

  • 421 New State Highway

    Raynham, MA 02767 (508) 977-0200


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Rick's Music World, Ltd.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)