BBB Business Review
This Business is not BBB accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Father and Son Relocation Services, Inc. include:
- 62 complaints filed against business
- 10 complaints filed against business that were not resolved
- Government action(s) against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||40|
|Total Closed Complaints||62|
Additional Complaint Information
Based on BBB files this business has a pattern of complaint concerning delivery issues, service issues, and customer service issues. Consumers state that the company gives them a price for the services and then when the job is to be done consumers are told it is far more than the price they are quoted. Consumers also state that often times this company does not arrive to complete the job until days after the scheduled arrival date. Consumers also state that in many cases their belongings arrive late, damaged, and in some cases not at all. Consumers also state that customer service is not responsive or helpful.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
United States Department of Transportation
1200 New Jersey Ave, SE, Washington DC 20590
Phone Number: 202-366-4000 / TTY = 1-800-877-8339
The license number is 31326.
Type of Entity
Business ManagementMr. Bryan Taylor, President Mr. Keith Taylor, Director
Related BusinessesPR Taylor Enterprises, LLC
Number of Employees