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BBB Accredited Business since

The Chalet Motel

Phone: (802) 362-1622 Fax: (802) 362-1753 1875 Depot St, Manchestr Ctr, VT 05255 http://www.thechaletmotel.com



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Description

Chalet Motel is a 43 unit motel located in Manchester, Vermont. It's near attractions such as skiing and golf. The motel offers 31 rooms with two queen sized beds and 12 rooms have one king sized bed. All rooms have air conditioning, coffee makers,refrigerator,satellite TV,and hair dryer. A heated out door pool hot tub, sauna, game room and Internet Cafe are located on the premises. WiFi available in some rooms. AAA


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Chalet Motel meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Chalet Motel include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Chalet Motel
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 06, 2001 Business started: 01/01/1973 in VT Business started locally: 04/01/1973 Business incorporated 03/26/1973 in VT
Type of Entity

Corporation

Business Management
Mr. David Katz, President
Contact Information
Principal: Mr. David Katz, President
Number of Employees

6

Business Category

MOTELS HOTELS Hotels (except Casino Hotels) and Motels (NAICS: 721110)

Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
American Express
Discover
Debit Card
Refund and Exchange Policy
This company states that their refund policy is as follows, thirty day notice for full refund. Within cancellation period get refund if rent room less 15% cancellation fee.
Service Area
The Chalet Motel provides their services in MAINE , MASSACHUSETTS , RHODE ISLAND & VERMONT.
Alternate Business Names
Chalet Motel Chalet Motel, Inc.
Industry Tips
Hotels Travel Agencies

Additional Locations

  • 1875 Depot St

    Manchestr Ctr, VT 05255

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.