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The Blue Dolphin Inn

Additional Locations

Phone: (800) 654-0504 Fax: (508) 240-3676 5950 Route 6, North Eastham, MA 02651 http://www.bluedolphincapecod.com

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Description

The Blue Dolphin Inn is located on six acres of property in the Cape Cod National Seashore.  Amenities include a/c, heat, cable tv, private bath and shower, sliding door access to patio, outdoor pool and sundeck, a breakfast restaurant, picnic area with grills, children's play area, coin-op laundry, free Wifi, coffee, and many others included with the room.  The Motel operates from mid-April to mid-October.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for The Blue Dolphin Inn include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

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Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on The Blue Dolphin Inn
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

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BBB file opened: February 01, 1991 Business started: 02/01/1991 in MA Business incorporated: 05/28/1992 in MA
Type of Entity

Corporation

Business Management
Mr. Richard B. Murphy, Owner Ms. Katie Harrington, General Manager Ms. Paula Murphy, Bookkeeper
Contact Information
Customer Contact: Ms. Katie Harrington, General Manager
Principal: Mr. Richard B. Murphy, Owner
Number of Employees

10

Business Category

MOTELS RESTAURANTS RESORTS

Method(s) of Payment
Cash
Cashiers Check
Money Order
MasterCard
Visa
Discover
Refund and Exchange Policy
The business states that their refund policy is as follows: Deposits for reservations canceled within 10 days prior to the arrival date are subject to forfeit. Deposits for reservations canceled before the 10 days prior to the arrival date will be refunded in full.
Alternate Business Names
Blue Dolphin Inn Inc.
Industry Tips
Travel Agencies
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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BBB reports on known significant government actions involving business' marketplace conduct.

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