Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Promax Supply, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforPromax Supply, LLC

            Machine Tools
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/29/2023

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Promax Supply is a family-owned eCommerce company that sells products in the areas of home improvement, health & beauty, and pet supplies.

            Business Details

            BBB File Opened:
            1/7/2011
            Years in Business:
            16
            Business Started:
            11/20/2007
            Business Incorporated:
            11/21/2007
            Accredited Since:
            11/29/2023
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            14
            Alternate Business Name
            • Gatzies
            • Acktify
            • ProMax Commerce
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Business Management
            • Mr. David R Ingemi, CEO
            • Mr. Turner Cobden, Manager
            • Ms. Jennifer Rabito, Director of Customer Care
            • Danielle Marchant, Director of Operations
            Contact Information

            Principal

            • Mr. David R Ingemi, CEO
            • Mr. Turner Cobden, Manager

            Customer Contact

            • Mr. Turner Cobden, Manager
            • Ms. Jennifer Rabito, Director of Customer Care
            Additional Contact Information

            Fax Numbers

            • (781) 620-1948
              Primary Fax

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/27/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I ordered 2 air conditioners for a total with shipping at a cost of $189 . I received 2 hammer drills that sell for $98 . When I contacted the company they said that they did not carry air conditioning units and could not fulfill my order. They said that the air conditioner was listed under a different product and that a return shipping label was attached to the email. Not only was there not a return label attached but why did they charge my account twice the amount of the product they did send me ! This seems like a scam to me and I cant get my money back because I cant return the item. They are selling on Amazon and ******* websites.
            Read More

            Customer Reviews

            0 Customer Reviews

            What do you think? Be the first to review!

            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.