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BBB Accredited Business since

Botello Lumber Company, Inc.

Phone: (800) 834-3132 Fax: (508) 477-7709 View Additional Phone Numbers 6 Bowdoin Rd, Mashpee, MA 02649 http://www.botellolumber.com


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Description

Botello Lumber Co., Inc. offers lumber, building materials, hardware, windows and doors, and kitchen and bath cabinets. The company is also known as Botello Home Center and Botello Lumber & Hardware. The company was established and incorporated in Massachusetts in 1978. Mr. Stephen P. Botello is the Vice President of the company. Mr. Tracy Whitman is the Personnell Manager and questions or problems should be directed to his attention. The company can also be reached at 1-800-834-3132.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Botello Lumber Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Botello Lumber Company, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Botello Lumber Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 10, 1982 Business started: 01/01/1978 in MA Business incorporated 08/03/1979 in MA
Type of Entity

Corporation

Business Management
Mr. Stephen P. Botello, Vice President Mrs. Jeanne M Ethridge Jr., Accounting Manager
Contact Information
Principal: Mr. Stephen P. Botello, Vice President
Principal: Mrs. Jeanne M Ethridge Jr., Accounting Manager
Number of Employees

84

Business Category

LUMBER-RETAIL Cut Stock, Resawing Lumber, and Planing (NAICS: 321912)

Hours of Operation
M: 7:00 AM - 5:00 PM
T: 7:00 AM - 5:00 PM
W: 7:00 AM - 5:00 PM
Th: 7:00 AM - 5:00 PM
F: 7:00 AM - 5:00 PM
S: 7:00 PM - 5:00 PM
Su: Closed
Method(s) of Payment
MasterCard
Visa
Discover
American Express
Service Area
Botello Lumber Company, Inc. provides their services in BARNSTABLE, FALMOUTH, HYANNIS, HYANNIS PORT, ORLEANS, PROVINCETOWN & WOODS HOLE, MA.
Alternate Business Names
Botello Home Center Botello Lumber & Hardware

Additional Locations

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Botello Lumber Company, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)