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Savio Lighting, Inc

Phone: (508) 875-8818 Fax: (508) 875-8819 View Additional Phone Numbers 30 Wexford St, Needham, MA 02494 http://www.saviolighting.com

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Savio Lighting, Inc include:

  • Failure to respond to 3 complaints filed against business

Factors that raised the rating for Savio Lighting, Inc include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Savio Lighting, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: January 12, 2007 Business started: 08/01/2004 in MA Business incorporated: 08/01/2004 in MA
Type of Entity

Corporation

Business Management
Mr. Tony Chen, Store Manager
Contact Information
Principal: Mr. Tony Chen, Store Manager
Number of Employees

12

Business Category

LIGHTING LIGHTING CONSULTANTS LIGHTING FIXTURES-WHOLESALE & MANUFACTURERS LIGHTING FIXTURES-SUPPLIES & PARTS LIGHTING FIXTURES-RETAIL

Products & Services

Savio Lighting, Inc sells the following brand(s): Aladdin Light Lift, Dale Tiffany, Forecast Lighting, George Kovacs, Holtkotter, Kenroy Home, Minka Aire, Minka Outdoor, Modern Fan, Northeast Lantern, PLC Lighting, Quoizel Lighting, Vaxcel Lighting

Savio Lighting, Inc offers the following product(s): Ceiling Fans, Chandeliers, Lamps, Track Lighting

Hours of Operation
monday 9-6 Tuesday 9-6 Wednesday 9-6 Thursday 9-6 Friday 9-6 Saturday 10-5 Sunday closed
Method(s) of Payment
Cash
Cashiers Check
Money Order
MasterCard
Visa
American Express
Discover
PayPal
Debit Card
Online Payment
Refund and Exchange Policy
Savio Lighting, Inc has a 14 day exchange policy from date of receipt of order on all items provided the product is in original condition and in original packaging.  Customer is responsible for all insurance and freight charges on any return.  Any item returned for refund is subject to 25% restocking fee.  Light bulbs, florescent replacement lamps, parts and shades do not qualify for refunds unless error was of Savio Lighting.  All damaged or defective merchandise reported to Savio Lighting within 7 days of receipt of order will be replaced at Savio Lighting, Inc's expense.  Additionally, items can be repaired or replaced at the company's discretion; any item that fails electrically within 1 year of date of receipt can be replaced or repair if items has not been improperly used.  All shipping charges will apply.
Alternate Business Names
SavioLighting.com
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

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BBB Complaint Process

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