Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

TimePayment Corp. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTimePayment Corp.

    Leasing Services
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 90 Customer Reviews

    Customer Complaints

    209 complaints closed in last 3 years

    92 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/28/2019

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Timepayment Corp. is a specialized commercial finance company that provides financial services to businesses that buy, sell, and lease equipment.  TimePayment is a Boston-based FinTech company owned by affiliates of Fortress Investment Group. TimePayment states they have technology tools and capital that enables equipment sellers and financial intermediaries to offer fast, paperless equipment lease financing to their customers. The business states their proprietary credit scoring and risk-based transaction model delivers competitive lease financing solutions across the credit spectrum, from Fortune 500 companies to small business start-ups.

    The business operates as a lease-fulfiller in its consumer-facing role, and does not engage in the initial sales process of the equipment or lease contract.

    Business Details

    This is a multi-location business.

    Find a Location

    TimePayment Corp. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      200 Summit Dr Ste 100, Burlington, MA 01803-5274
      BBB File Opened:
      6/23/2009
      Years in Business:
      38
      Business Started:
      1/1/1986
      Business Incorporated:
      12/28/2006
      Accredited Since:
      3/28/2019
      Type of Entity:
      Corporation
      Number of Employees:
      250
      Alternate Business Name
      • LeaseQ
      • Kingswood Leasing
      Related Businesses
      Business Management
      • Mr. Jay Haverty, President/CEO
      • Ms. Alycia Kenney Montero, Vice President
      Contact Information

      Principal

      • Mr. Jay Haverty, President/CEO

      Customer Contact

      • Ms. Danielle McCoy, Coordinator
      Additional Contact Information

      Fax Numbers

      • (781) 994-4774
        Primary Fax
      • (781) 994-4938
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      209 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/17/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We got a loan of $4000 from Time payment Corp for a white toner printer in November of 2023. When we received the printer we realized it was not the equipment we needed for our business. I called time payment Corp to return the printer and was told we could not return it and that we were stuck in the contract with no way out. I was also informed that the loan amount had more than doubled without explanation. Our payments then went up over one hundred dollars a month also without explanation. Because of the unexpected increase we fell behind on one payment and was told we had to pay $1400 to bring it current or they would repossess the equipment and we would still be responsible for paying the entire remaining balance of the loan. We receive bills with no loan balance, no original loan amount, no interest rate, no early payoff amount. I can't log in to their website to check any information about my account because the account number on the paper correspondence I receive doesn't match any accounts in their system. This company is a predatory scam and should have their business license revoked.
      Read More

      Customer Reviews

      90 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      ELIZABETH R

      1 star

      03/28/2024

      TimePayment is, without a doubt, one of the most disgraceful companies I've ever had the misfortune of dealing with. Their business practices are not just unbelievable, they're outright fraudulent. I cannot stress enough how important it is to steer clear of this company at all costs.First and foremost, their lack of transparency is staggering. When you enter into a contract with TimePayment, don't expect them to explain anything. They conveniently omit crucial details and bury hidden fees in the fine print, leaving you blindsided and financially stranded. It's a classic bait-and-switch tactic that preys on unsuspecting customers.But wait, it gets worse. TimePayment doesn't just stop at deceptive practices; they resort to outright intimidation tactics. If you dare to question their underhanded dealings or express dissatisfaction with their services, they won't hesitate to threaten you with ruining your credit. It's a despicable form of coercion that leaves you feeling trapped and powerless.In my experience, dealing with TimePayment has been nothing short of a nightmare. Their utter disregard for ethical business conduct and their shameless exploitation of customers make them a complete joke in the industry. Save yourself the headache and avoid TimePayment like the plague.To sum it up: TimePayment is a fraudulent company that preys on unsuspecting customers, lacks transparency, resorts to intimidation tactics, and cares little about the well-being of its clients. Do yourself a favor and take your business elsewhere.Avoid TimePayment at all costs. You'll thank me later.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.