BBB Accredited Business since
Phone: (508) 281-5088 Fax: (508) 916-2838 53 Brigham St Unit 7, Marlborough, MA 01752
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LC International Company, Inc. is a manufacturer & supplier of wedding invitation papers, envelopes and specialty papers for consumers and businesses The company states that products are sold through wholesalers, distributors, retailers and printers around the world.
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A BBB Accredited Business since
BBB has determined that LC International, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for LC International, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Larry Chase, President
Number of Employees
INVITATIONS & ANNOUNCEMENTS ENGRAVERS-STATIONERY CALLING CARDS WEDDING SUPPLIES & SERVICES PAPER All Other Publishers (NAICS: 511199)
Method(s) of PaymentMastercard
Refund and Exchange PolicyThe business states that within 30 days of receipt, products unopened and in its original packaged condition may be returned to us for a full refund or exchange. Freight charges will not be credited for the original shipment or return shipment. To facilitate the return please contact our customer service department at 888-488-0120 Monday through Friday 8:00am-5:00pm EST for a Return Authorization Number (RMA) and return instructions. Returns without authorization from LCI will not be accepted. We suggest insuring the product for its value, as damaged returns will not be accepted.
Learn more at http://www.lcipaper.com/custserv.html#returns