BBB Business Review
This Business is not BBB accredited
Phone: (800) 201-8537 368 Hillside Ave, Needham Heights, MA 02494
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LaceAffair.com is an online boutique selling vintage inspired clothing and accessories.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Lace Affair, Inc. include:
- Length of time business has been operating
- Failure to respond to 1 complaint filed against business
Factors that raised the rating for Lace Affair, Inc. include:
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMs. Tatiana Lopatina, Owner
Number of Employees
INTERNET SHOPPING WOMENS APPAREL-RETAIL Electronic Shopping (NAICS: 454111)
Products & Services
Lace Affair, Inc. sells the following brand(s): Indie Designers
Lace Affair, Inc. offers the following product(s): Accessories, Outerwear, Sweaters, Tops, Dresses
Hours of Operation
|M||:||9:00 AM - 5:00 PM|
|T||:||9:00 AM - 5:00 PM|
|W||:||9:00 AM - 5:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 5:00 PM|
|S||:||9:00 AM - 5:00 PM|
Method(s) of PaymentVisa
Refund and Exchange Policyhttp://www.laceaffair.com/returns-exchanges/
Service AreaLace Affair, Inc. provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , OHIO , OKLAHOMA , OREGON , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Industry TipsOnline Shopping
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview