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BBB Business Review

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BBB Accredited Business since

MergerNetwork.com

Additional Locations

Phone: (617) 497-5100 Fax: (717) 326-5100 93 Winthrop St Ste 5B, Cambridge, MA 02138 http://www.mergernetwork.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Brauns Online Media operates two B2B web sites. MergerNetwork.com offers a large, searchable database of small and middle market businesses for sale. DealStream.com offers free classified advertising for a wide array of business products and services, including space for lease, commercial property, franchise opportunities, used equipment, wholesale lots, auctions, and conferences.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that MergerNetwork.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for MergerNetwork.com include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on MergerNetwork.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 13, 2002 Business started: 07/01/1999 in DE Business incorporated 07/29/1999 in DE
Type of Entity

Corporation

Business Management
Mr. Robert Brauns, President
Contact Information
Principal: Mr. Robert Brauns, President
Related Businesses
DealStream.com
Number of Employees

6

Business Category

ONLINE SERVICES Electronic Shopping (NAICS: 454111)

Method(s) of Payment
Discover
Visa
MasterCard
American Express
Refund and Exchange Policy
The business states they have a liberal refund & exchange policy.
Alternate Business Names
Brauns Online Media
Industry Tips
Five Steps to Building an E-Commerce Site - Video Online Shopping - 5 Tips - Video Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.