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BBB Accredited Business since

Eastern Insurance Group, LLC

Additional Locations

Phone: (800) 333-7234 233 W Central St, Natick, MA 01760 http://www.easterninsurance.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Eastern Insurance Group, LLC offers personal insurance products including auto, home, umbrella and life insurances. Commercial insurance products include property, auto, surety, directors & officers, marine, workers comp, general liability, umbrella and excess, errors & omissions and employment practices liability. Areas of expertise include construction, lumber & building materials, healthcare, transportation, manufacturing, retail, technology, small business and employee benefits.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Eastern Insurance Group, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Eastern Insurance Group, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Eastern Insurance Group, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 14, 2001 Business started: 01/01/1993 in MA Business incorporated 01/01/1993 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 1783513.

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Marguerite L Somerville, Senior Vice President
Contact Information
Principal: Ms. Marguerite L Somerville, Senior Vice President
Number of Employees

337

Business Category

INSURANCE INSURANCE-PROPERTY & CASUALTY INSURANCE-MARINE INSURANCE-HOMEOWNERS INSURANCE-BUSINESS INSURANCE-AUTOMOBILE INSURANCE-ACCIDENT & HEALTH Insurance Agencies and Brokerages (NAICS: 524210)

Alternate Business Names
Eastern Insurance Group LLC
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Additional Locations

  • 130 Rumford Ave Ste 209

    Auburndale, MA 02466

  • THIS LOCATION IS NOT BBB ACCREDITED

    155 Otis Street

    Northborough, MA 01532

  • 179 Great Rd

    Acton, MA 01720

  • 21 Maple St

    Danvers, MA 01923

  • 233 W Central St

    Natick, MA 01760

  • THIS LOCATION IS NOT BBB ACCREDITED

    285 Central St

    Leominster, MA 01453

  • 375 Iyannough Rd

    Hyannis, MA 02601

  • 380 Chief Justice Cushing Hwy

    Cohasset, MA 02025

  • 382 Quincy Ave

    Quincy, MA 02169

  • 4 Railroad Ave

    Gloucester, MA 01930

  • 45 Main St
    Ste 2

    Lakeville, MA 02347

  • 45 Main Street Suite 2

    Lakeville, MA 02347

  • 500 Forest Avenue

    Brockton, MA 02301

  • THIS LOCATION IS NOT BBB ACCREDITED

    54 Main St

    Sturbridge, MA 01566

  • 60 Main St

    Andover, MA 01810

  • 607 North Ave

    Wakefield, MA 01880

  • 71 Carver Road

    Plymouth, MA 02360

  • 77 Accord Park Drive Unit B1

    Norwell, MA 02061

  • 78 South St

    Wrentham, MA 02093

  • 933 Webster Street

    Marshfield, MA 02050

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Eastern Insurance Group, LLC
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)