BBB Business Review
BBB Accredited Business since
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Amica Mutual Insurance Company provides insurance needs for consumers.
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A BBB Accredited Business since
BBB has determined that Amica Mutual Insurance Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Amica Mutual Insurance Company include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 81 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Reviews are not used in the calculation of the BBB Rating.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||55|
|Total Closed Complaints||81|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||42|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Rhode Island Department of Business Regulation
1511 Pontiac Avenue, Cranston RI 02920
Phone Number: 401-462-9500
Fax Number: 401-462-9532
The number is 72222.
Type of Entity
Business ManagementMr. Robert A. DiMuccio, President & CEO Mr. Jim Ruegg, Sr. Assistant Vice President Mr. Lew Hassell, Assistant Vice President Sales & Client Services Ms. Emily Kidd, Associate Operations Specialist
Number of Employees
INSURANCE Insurance Agencies and Brokerages (NAICS: 524210)
System Wide Accredited Business
This business's headquarters and business-owned locations throughout the country participate as Accredited Businesses with BBB. This means they support BBB's services to the public and meet our Accreditation Standards.
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview