Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          The Ocean House Hotel & Motel has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforThe Ocean House Hotel & Motel

            Hotels
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            The Ocean House Hotel & Motel is located in Old Orchard Beach, Maine. The company features 34 motel units and 36 hotel rooms, outdoor oceanfront pool, outdoor gas grills, and onsite parking. The motel units feature color cable television, kitchenettes and daily maid service. Accommodations include double beds, pull out couches and apartment style units. The hotel features parlors, sun room and veranda, and includes simple and economy rooms with direct ocean views and private baths.

            Business Details

            This is a multi-location business.

            Find a Location

            The Ocean House Hotel & Motel has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              8/3/2001
              Years in Business:
              63
              Business Started:
              1/1/1961
              Type of Entity:
              Sole Proprietorship
              Number of Employees:
              6
              Hours of Operation

              Primary

              M:
              12:00 AM - 11:59 PM
              T:
              12:00 AM - 11:59 PM
              W:
              12:00 AM - 11:59 PM
              Th:
              12:00 AM - 11:59 PM
              F:
              12:00 AM - 11:59 PM
              Sa:
              12:00 AM - 11:59 PM
              Su:
              12:00 AM - 11:59 PM
              Business Management
              • Ms. Darlene Grant, Property Manager
              • Ms. Justine Pouravelis, Co-owner
              • Ms. Claudia Pouravelis, Co-owner
              Contact Information

              Principal

              • Ms. Darlene Grant, Property Manager

              Customer Contact

              • Ms. Darlene Grant, Property Manager

              Industry Tip

              BBB Tip: Traveling soon? Be careful when booking a hotel room

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/24/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              June 22 - June 25 2023 Paid $700.00 to stay here for my sons baseball tournament. First time in *****, was traveling with 2 children who have cancer and myself with medical issues, requested this place because of the ************ due to therapeutic reasons, the pool was freezing or closed, the place they put us was right next to the street where it's not really safe for kids, a lady was pulled over and the police lights were in our window going off causing my child to have a seizure, people were doing illegal things in the parking lot right outside our room, they were reconstructing the park lot and had to keep moving my car which I'm handicapped, someone almost hit my son it was one of their workers driving very fast on one of those carts, the environment noise unsafe conditions, the beds were rock hard and you had to walk around a mile to go to another property to get towels an extra key or anything because they don't answer the phone and the only pool usable was at this other property which defeated the purpose. This was just a horrible experience and haven't been able to get any resolution or even have my concerns addressed.
              Read More

              Customer Reviews

              0 Customer Reviews

              What do you think? Be the first to review!

              How BBB Processes Complaints and Reviews

              Start a Review

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.