This business is not BBB accredited.

Yeti Home Improvements

Phone: (781) 924-5634 Fax: (781) 924-5639 345 Washington Street, Pembroke, MA 02359 http://www.yetihi.com


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Description

Yeti Home Improvements specializes in sales and installation of roofing, siding, windows, doors and decks for residential customers and condominium complexes.  Yeti Home Improvements also has a commercial roofing division.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Yeti Home Improvements include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Yeti Home Improvements include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Yeti Home Improvements
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 4

Additional Information

BBB file opened: October 26, 2012 Business started: 06/16/2010 in MA Business started locally: 06/16/2010 Business incorporated 06/16/2010 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 175216.

Type of Entity

Corporation

Business Management
Mr. Erik Mosher, President Mr. Bradford Myers, General Manager
Contact Information
Principal: Mr. Erik Mosher, President
Principal: Mr. Bradford Myers, General Manager
Number of Employees

6

Business Category

HOME IMPROVEMENTS ROOFING CONTRACTORS STORM WINDOWS & DOORS WINDOWS-INSTALLATION & SALES SIDING CONTRACTORS ROOFING CONTRACTORS - COMMERCIAL WINDOWS-REPLACEMENT Residential Remodelers (NAICS: 236118)

Products & Services

Yeti Home Improvements sells the following brand(s): Alside, Apex, Certainteed, GAF, Infinity from Marvin, Marvin, Owens Corning, Simonton

Yeti Home Improvements offers the following product(s): Decks, Doors, Gutters, Roofing, Siding, Windows

Method(s) of Payment
Check
Visa
MasterCard
Discover
American Express
Service Area
Yeti Home Improvements provides their services in BARNSTABLE County MA, BRISTOL County MA, ESSEX County MA, MIDDLESEX County MA, NORFOLK County MA, PLYMOUTH County MA, SUFFOLK County MA, BELKNAP County NH, CHESHIRE County NH, HILLSBOROUGH County NH, MERRIMACK County NH, ROCKINGHAM County NH, STRAFFORD County NH, SULLIVAN County NH.
Alternate Business Names
Yeti Home, Inc. Yeti Homes
Industry Tips
27 Questions For Home Owners Handyman Services Hiring a Contractor Hiring a Roofer Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign Windows

Customer Review Rating plus BBB Rating Summary

Yeti Home Improvements has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of C+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    345 Washington Street

    Pembroke, MA 02359

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

4/19/2015 Guarantee/Warranty Issues | Read Complaint Details
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Additional Notes

Complaint: I hired Yeti Home Improvements to install a new roof on my home, for a cost of 15,000 dollars. The contractor was found by using the ***** ******* Website and was listed as a Perfered Contractor on that website. Within several months of completion the roof began leaking very badly around a chimmney. A repairman was sent out and he used scrap wood to stop the leak. The roof began leaking again within 60 days, I called the contactor back but his business phone, cell phone and fax machine have been disconnected, he will not answer my email inquires. In the past month I have found several other leaks. One which is quite sever around a second chimney, I now have mold issues and it appears no recorse. ***** ******* claims they no responsibility in this and that I have to work out the issue with the contactor who is, who knows where. These leaks have become very bad, and there is literly water flowwing freely along the underside of the roof shething. I also suspect that the underlayment which I payed extra for was never installed.

Desired Settlement: I would like to have the problem repaired, or receive a refund check.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

4 Customer Reviews on Yeti Home Improvements
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Fusion Chart
Fusion Chart