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BBB Accredited Business since
Phone: (508) 222-4830 Fax: (508) 695-3015 344 John Dietsch Boulevard Unit 19, North Attleboro, MA 02763
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Roncap Company, Inc. is a remodeling contractor, specializing in vinyl siding, windows, roofing, decking, doors and storm doors.
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A BBB Accredited Business since
BBB has determined that Roncap Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Roncap Company, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
The license number is CS-079924.
Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, Providence RI 02908
Phone Number: (401)-222-1268 or TDD: (401)-222-6334
Fax Number: 401-222-1940
The license number is 991.
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
The license number is 143135.
Type of Entity
Business ManagementMr. David Downey, President
Number of Employees
HOME IMPROVEMENTS REMODELING & RENOVATION CONTRACTORS REMODELING SERVICES STORM WINDOWS & DOORS DOORS DECK BUILDERS ROOFING CONTRACTORS WINDOWS-REPLACEMENT WINDOWS-INSTALLATION & SALES WINDOWS SIDING CONTRACTORS VINYL SIDING All Other Specialty Trade Contractors (NAICS: 238990)
Products & Services
Roncap Company, Inc. sells the following brand(s): Energy Star, Harvey
Service AreaRoncap Company, Inc. provides their services in RHODE ISLAND.Roncap Company, Inc. provides their services in ABINGTON, ACCORD, ACTON, ALLSTON, ANDOVER, ARLINGTON, AUBURNDALE, AVON, BEDFORD, BELMONT, BILLERICA, BOSTON, BOXBORO, BOXBOROUGH, BOXFORD, BRADFORD, BRAINTREE, BRANT ROCK, BRIGHTON, BROCKTON, BROOKLINE, BRYANTVILLE, BURLINGTON, BYFIELD, CAMBRIDGE, CANTON, CARLISLE, CHARLESTOWN, CHELMSFORD, CHELSEA, DEDHAM, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, E ARLINGTON, E CAMBRIDGE, E WATERTOWN, EAST ARLINGTON, EAST BOSTON, EAST CAMBRIDGE, EAST WATERTOWN, EVERETT, FOXBORO, FOXBOROUGH, FRAMINGHAM, FRANKLIN, GEORGETOWN, GROVE HALL, HAMILTON, HANSCOM AFB, HARVARD SQ, HARVARD SQUARE, HAVERHILL, HINGHAM, HOLLISTON, HOPKINTON, HUDSON, HYDE PARK, JAMAICA PLAIN, KATES CORNER, LAKEVILLE, LAWRENCE, LOWELL, LYNNFIELD, MALDEN, MARLBOROUGH, MATTAPAN, MEDFIELD, MEDFORD, MEDWAY, MELROSE, MIDDLEBORO, MIDDLEBOROUGH, MIDDLETON, MISSION HILL, N CAMBRIDGE, NATICK, NEEDHAM, NEEDHAM HEIGHTS, NEEDHAM HGTS, NEWBURY, NEWBURYPORT, NEWTON, NEWTON CENTER, NEWTON CENTRE, NEWTON HIGHLANDS, NEWTON HLDS, NEWTON L F, NEWTON LOWER FALLS, NEWTON U F, NEWTON UPPER FALLS, NEWTONVILLE, NONANTUM, NORTH CAMBRIDGE, NORTH QUINCY, NORTH WALTHAM, QUINCY, READING, READVILLE, ROSLINDALE, ROXBURY, ROXBURY CROSSING, ROXBURY XING, S CHELMSFORD, SOMERVILLE, SOUTH BOSTON, SOUTH WALTHAM, SQUANTUM, STONEHAM, SUDBURY, TEWKSBURY, TOPSFIELD, TUFTS UNIV, TUFTS UNIVERSITY, UPHAMS CORNER, VILLAGE OF NAGOG WOODS, VLG NAGOG WDS, W SOMERVILLE, WALTHAM, WARD HILL, WATERTOWN, WAVERLEY, WAYLAND, WENHAM, WEST NEWTON, WEST ROXBURY, WEST SOMERVILLE, WINCHESTER, WINTER HILL, WOBURN & WOLLASTON, MA.
Alternate Business NamesRoncap Co.
Industry Tips27 Questions For Home Owners Handyman Services Hiring a Contractor Hiring a Roofer Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors Windows
344 John Dietsch Boulevard Unit 19
North Attleboro, MA 02763 (508) 222-4830 Directions
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Complaint Trends - Last 3 Years
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BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: When I called to report a problem with the roof that had been installed 2 years ago. I was told that the job was too small for them to do, and that I should find someone else to do it.Eventhough they had installed the roof. I was also told that because there was a ridge vent present, that shingles did tend to lift off. I was never informed that there may be a warantee on the shingles that were placed. I did call two other roofing contractors that informed me about the shingle warantee. I was also told that because I had called other contractors, that I must not believe what I had been told. When I had asked for the name and number of a local sales rep for the shingle maker I was told that the information was not at hand, and I would be called back. The call was not returned
Desired Settlement: To inform consumers of possible warantees. To be more respectful of customers.
In response to the claim as referenced above I would like to clarify a few facts that were part of the conversation, but not present in the customers statement. First, the warranty on our labor is for one year. Secondly, the warranty on the material is in accordance with the roofing manufacturer. Both of these are thoroughly reviewed during the signing of the contract.
Better Business Bureau:
[If you are rejecting the business's response please enter your rejection comments here.]
Business Response: Having looked at the second complaint I see no further need for discussion. as far as I am concerned issue is resolved.