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BBB Accredited Business since

Ben's Flooring & Design Center

Additional Locations

Phone: (207) 284-7013 Fax: (207) 284-9104 View Additional Phone Numbers 572 Elm St, Biddeford, ME 04005

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Ben Beaulieu & Son Enterprises, Inc. and Ben's Flooring, is a flooring sales and installation company. Services and sales include: carpet, vinyl, ceramic tile, hardwood, laminate, and area rugs. The company also sells window treatments.The company also does remodeling of kitchens and baths and sells cabinets and countertops. They offer a design service for kitchen and baths. The company was established in 1972 and incorporated in Maine in 1991. The company employs 15 people. Mr. Ben Beaulieu and Mrs. Priscilla Beaulieu are the Owners. Inquiries or complaints may be directed to Mr. Beaulieu. Ben Beaulieu & Son can be reached at 207-284-7013. Ben's Flooring can be reached at 207-284-7013 or 207-283-0047.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ben's Flooring & Design Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Ben's Flooring & Design Center include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ben's Flooring & Design Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 06, 1990 Business started: 01/01/1972 in ME Business incorporated 05/09/1988 in ME
Type of Entity


Business Management
Mr. Ben Beaulieu, Owner
Contact Information
Principal: Mr. Ben Beaulieu, Owner
Number of Employees


Business Category


Products & Services

Ben's Flooring & Design Center sells the following brand(s): Armstrong, Beaulieu of America, Bruce, Columbia, Daltile, Interceramic

Ben's Flooring & Design Center offers the following product(s): Cabinetry, Carpets and rugs, Ceramic Tile, Countertops, Hardwood flooring, Laminate, Vinyl flooring, Window treatments

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 9:00 AM - 2:00 PM
Su: Closed
Evenings by appointment
Method(s) of Payment
Personal Check
Business Check
Cashiers Check
Money Order
Debit Card
Refund and Exchange Policy
The business states that their refund policy is as follows: No refunds on ordered goods. Full refund of stock goods within 30 days with receipt.
Alternate Business Names
Ben's Kitchen & Bath Center
Industry Tips
27 Questions For Home Owners Carpet & Rug Cleaning Services Carpets and Rugs Handyman Services Hiring a Contractor Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign

Additional Locations

  • 572 Elm St

    Biddeford, ME 04005 (207) 284-7013

  • PO Box 514

    Biddeford, ME 04005


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Ben's Flooring & Design Center
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)