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BBB Accredited Business since

TLC Home Health Care Services, Inc.

Phone: (508) 775-3042 Fax: (508) 775-6042 6 Main Street, Suite 1 , Hyannis, MA 02601 http://tlchomehealthcare.org


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Description

TLC Home Health Care Services, Inc. provides companion care, transportation needs, social visits, doctor appointments, shopping, errands, prescription pickups, dietary needs, meal preparation, housekeeping, laundry, physical stimulation, walking, caring for pets, plants, emotional and spiritual needs, reading, games, conversations, hygiene, medication reminders, dressing/grooming, ambulation and mobility exercises, hospice/alzheimers and dementia care, and more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that TLC Home Health Care Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for TLC Home Health Care Services, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on TLC Home Health Care Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 03, 2012 Business started: 06/01/1996 in MA Business started locally: 06/01/1996 Business incorporated 06/20/2002 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Department of Labor
19 Staniford Street, Boston MA 02114
http://www.mass.gov/lwd/labor-standards/
Phone Number: 617-626-6975
The number is 7375.

Type of Entity

Corporation

Business Management
Mrs. Kathleen Catrambone, Owner Mrs. Rebecca Berry, Administration Manager
Contact Information
Customer Contact: Mrs. Rebecca Berry, Administration Manager
Principal: Mrs. Kathleen Catrambone, Owner
Number of Employees

6

Business Category

HOME HEALTH SERVICES HOME HEALTH SERVICES - SKILLED SENIOR/ELDER CARE LONG TERM ELDER CARE HEALTH SERVICE HEALTH CARE SERVICES-CARE GIVERS HEALTH CARE MANAGEMENT HEALTH CARE CONSULTANTS HEALTH CARE - STAFFING HEALTH CARE - PLACEMENT HEALTH & WELLNESS Home Health Care Services (NAICS: 621610)

Method(s) of Payment
Cash
Check
Visa
MasterCard
American Express
Discover
Diners Club
Service Area
TLC Home Health Care Services, Inc. provides their services in BARNSTABLE, BASS RIVER, BOURNE, BREWSTER, BUZZARDS BAY, CENTERVILLE, CHATHAM, COTUIT, CUMMAQUID, DENNIS, DENNIS PORT, DENNISPORT, E FALMOUTH, E HARWICH, E SANDWICH, EA FALMOUTH, EAST DENNIS, EAST FALMOUTH, EAST HARWICH, EAST LYNN, EAST ORLEANS, EAST SANDWICH, EASTHAM, FALMOUTH, GLOUCESTER, HARWICH, HARWICH PORT, HATCHVILLE, HYANNIS, HYANNIS PORT, LYNN, MARBLEHEAD, MASHPEE, N FALMOUTH, NAHANT, NORTH CHATHAM, NORTH EASTHAM, NORTH FALMOUTH, NORTH TRURO, ORLEANS, OSTERVILLE, OTIS ANGB, PLYMOUTH, PLYMPTON, PROVINCETOWN, S WELLFLEET, S YARMOUTH, SALEM, SANDWICH, SILVER BEACH, SOUTH CHATHAM, SOUTH DENNIS, SOUTH HARWICH, SOUTH ORLEANS, SOUTH WELLFLEET, SOUTH YARMOUTH, TEATICKET, W BARNSTBLE, W FALMOUTH, W HYANNISPRT, W YARMOUTH, WAQUOIT, WELLFLEET, WEST BARNSTABLE, WEST CHATHAM, WEST DENNIS, WEST FALMOUTH, WEST HARWICH, WEST HYANNISPORT, WEST LYNN, WEST YARMOUTH, WOODS HOLE & YARMOUTH PORT, MA.



Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.