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BBB Accredited Business since

New Outlook Home Care, LLC

Phone: (617) 454-1190 Fax: (617) 454-1191 233 Needham St Ste 300, Newton, MA 02464 View Additional Email Addresses http://www.newoutlookhomecare.com



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Description

New Outlook Corporation is a home health care service company providing live-in and live-out home care, domestic care, assisted living, companion service, travel companion, baby nurses and child care. The company was established and incorporated in Massachusetts in 2001. The company employs 35 people. Ms. Pearly Evans is the President of the company, Mr. Alvin Brewster is the Director and Mrs. Gwendolyn D. Wright is the Office Manager. Any questions or problems may be directed to the attention of Ms. Evans.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that New Outlook Home Care, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for New Outlook Home Care, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on New Outlook Home Care, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 25, 2002 Business started: 01/01/2001 in MA Business incorporated: 01/26/2007 in MA
Type of Entity

Corporation

Business Management
Ms. Pearly Evans, President
Contact Information
Principal: Ms. Pearly Evans, President
Number of Employees

3

Business Category

HOME HEALTH SERVICES HEALTH CARE SERVICES-SPECIAL NEEDS HEALTH CARE SERVICES-CARE GIVERS ASSISTED LIVING NURSES NANNY SERVICE Home Health Care Services (NAICS: 621610)

Hours of Operation
24 Hours
Service Area
New Outlook Home Care, LLC provides their services in MASSACHUSETTS.

Additional Locations

  • 233 Needham St Ste 300

    Newton, MA 02464

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.