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BBB Accredited Business since

D. A. RIOLES Construction, LLC

Phone: (401) 529-3994 Fax: (401) 231-7920 7 Irons Ave, Johnston, RI 02919 http://www.darioles.com

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Description

D.A.RIOLES, LLC specializes in custom building, roofing and siding. The company services residential and commercial properties. Services include custom home building, additions,  decks, porticos, column work, kitchen, bathroom, attic and basement remodeling. Additional services include vinyl and wood siding, asphalt, rubber and metal roof installation, and window and door installation and repair

BBB Accreditation

A BBB Accredited Business since

BBB has determined that D. A. RIOLES Construction, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for D. A. RIOLES Construction, LLC include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on D. A. RIOLES Construction, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: September 06, 2012 Business started: 01/01/1999 in RI Business started locally: 01/01/1999 Business incorporated: 09/21/2011 in RI
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, Providence RI 02908
http://www.crb.ri.us
Phone Number: (401)-222-1268 or TDD: (401)-222-6334
Fax Number: 401-222-1940
ricrb@doa.ri.gov
The license number is 21407.

Type of Entity

Series LLC

Business Management
Mr. David A. Rioles Jr., President
Contact Information
Principal: Mr. David A. Rioles Jr., President
Number of Employees

3

Business Category

CUSTOM HOME BUILDERS BUILDING CONTRACTORS-RESIDENTIAL & COMMERCIAL SIDING CONTRACTORS VINYL SIDING ROOFING CONTRACTORS SHINGLES REMODELING & RENOVATION CONTRACTORS KITCHEN REMODELING BATHROOM REMODELING BASEMENT - REMODELING ATTIC REMODELING DECK BUILDERS PATIO, PORCH & DECK ENCLOSURES WINDOWS-INSTALLATION & SALES SCREENS-DOOR & WINDOW DOORS STORM WINDOWS & DOORS ADDITIONS Other Services to Buildings and Dwellings (NAICS: 561790)

Products & Services

D. A. RIOLES Construction, LLC sells the following brand(s): Harvey Building products, Shingle Master, Mastic

Method(s) of Payment
American Express
Cash
Check
Discover Card
MasterCard
Visa
Alternate Business Names
D.A. RIOLES, LLC
Industry Tips
27 Questions For Home Owners Building Contractors - Residential & Commercial Hiring a Building Contractor - 5 Tips - Video Hiring a Roofer Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Home Builders Read Before You Sign Remodeling & Renovation Contractors Windows

Additional Locations

  • 7 Irons Ave

    Johnston, RI 02919 (401) 529-3994

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

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BBB Complaint Process

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Complaint Detail(s)

7/1/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: On April 6, I contracted***** * ****** to put a new roof on my home. I have a written contract (copy enclosed) stipulating what was going to be done. The highlighted portion of the contract was not properly done; as a result, I have the same problem now that I had before the work was done. I tried to contact Mr.****** for three weeks by phone, but none of my calls were answered until last week when he told me he had done his part correctly. At that point, I asked him to stop by when I would be home to go over this problem with him personally and try to resolve it. I have not heard or seen him. I have become very frustrated over this, I am 82 years old and I feel I need an objective party to intervene - I paid Mr. ****** one-half of the near $9,000 price for the job, and, upon the day of completion, I paid him the other half. I kept my part of this contract. I would like him to at least come to me and try to resolve this. I am not a man to take drastic action, but I feel I am forced to seek this avenue. Please take this complaint into consideration and advise me.Sincerely,****** **********

Desired Settlement: I would like the 8" white aluminum drip edge around all facia and boards installed. This was not thoroughly done as contracted.

BBB's Final Determination: Consumer accepted resolution offered by the business.

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