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BBB Accredited Business since

Brien Oil Company

Phone: (978) 682-6307 View Additional Phone Numbers 517 Mount Vernon St, Lawrence, MA 01843 http://www.trustthisbiz.com/brien_oil_company


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Description

Brien Oil Company specializes in installation, service, maintenance and regular cleaning of furnaces, boilers, and burners for residential and commercial clients. The company also provides home inspection services for heating systems. The company was established in Massachusetts in 1993. Matt Brien owns the company.
Brien Oil Company is also a System 2000 dealer, and offers solar options.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Brien Oil Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Brien Oil Company include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Brien Oil Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 25, 2003 Business started: 01/01/1993 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is BU-026162.

Type of Entity

Sole Proprietorship

Business Management
Mr. Matt Brien, Co-Owner
Contact Information
Principal: Mr. Matt Brien, Co-Owner
Number of Employees

1

Business Category

FURNACES-HEATING BOILERS-REPAIRING & CLEANING ENERGY MANAGEMENT & CONSERVATION CONSULTANTS SOLAR ENERGY EQUIPMENT & SYSTEMS-SERVICE & REPAIR SOLAR ENERGY EQUIPMENT & SYSTEMS-DEALERS OIL BURNERS-SERVICING HEATING EQUIP. & SYSTEMS Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Hours of Operation
M: 6:00 AM - 5:00 PM
T: 6:00 AM - 5:00 PM
W: 6:00 AM - 5:00 PM
Th: 6:00 AM - 5:00 PM
F: 6:00 AM - 5:00 PM
Method(s) of Payment

American Express

Cash

Check

Discover Card

MasterCard

Visa

Service Area
Brien Oil Company provides their services in AMESBURY, ANDOVER, BILLERICA, BOXFORD, BRADFORD, BYFIELD, CHELMSFORD, DRACUT, DUNSTABLE, GEORGETOWN, HAVERHILL, KATES CORNER, LAWRENCE, LOWELL, MERRIMAC, METHUEN, NEWBURY, NEWBURYPORT, NORTH ANDOVER, ROWLEY, S CHELMSFORD, SALISBURY, SALISBURY BCH, SALISBURY BEACH, TEWKSBURY, TYNGSBORO, WARD HILL, WESTFORD & WILMINGTON, MA.
Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.