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BBB Business Review

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BBB Accredited Business since

Atlantic Heating Company, Inc.

Phone: (207) 797-7218 Fax: (207) 797-3750 220 Riverside Industrial Parkway, Portland, ME 04103 http://www.atlanticheatingcompany.com


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Description

Atlantic Heating Co., Inc. specializes in installation, service, and repair of plumbing, heating, radiant heat,  furnaces, oil burners, hot water heaters, oil tanks, radiators, gas to oil conversions, steam heat, thermostats, zone controls, and heating oil delivery.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Atlantic Heating Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Atlantic Heating Company, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Atlantic Heating Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 4

Additional Information

BBB file opened: December 31, 1986 Business started: 01/01/1983 in ME Business incorporated 09/06/1983 in ME
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Maine Department of Professional & Financial Regulation
35 State House Station , Augusta ME 04333
http://www.maine.gov/pfr/index.shtml
Phone Number: (207) 624-8500 or TTY: Maine relay 711
Fax Number: (207) 624-8690
The number is MS7992.

Type of Entity

Corporation

Business Management
Mr. Ted Carland, Project Manager Mr. William Morrell, President
Contact Information
Principal: Mr. Ted Carland, Project Manager
Principal: Mr. William Morrell, President
Number of Employees

5

Business Category

FURNACES-HEATING FUEL HVAC WATER HEATERS-REPAIRING RADIANT HEATING HEATING CONTRACTORS PLUMBING CONTRACTORS-RESIDENTIAL & COMMERCIAL Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Hours of Operation
M: 7:30 AM - 5:00 PM
T: 7:30 AM - 5:00 PM
W: 7:30 AM - 5:00 PM
Th: 7:30 AM - 5:00 PM
F: 7:30 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Cash
Check
Discover Card
MasterCard
Visa
Service Area
Atlantic Heating Company, Inc. provides their services in CAPE COTTAGE, CAPE ELIZ, CAPE ELIZABETH, CUMB FORESIDE, CUMBERLAND, CUMBERLAND CENTER, CUMBERLAND FORESIDE, CUMBERLND CTR, CUSHING IS, CUSHING ISLAND, DIAMOND COVE, DIAMOND IS, DIAMOND ISLAND, FALMOUTH, GORHAM, GREAT DIAMOND ISLAND, GRT DIA IS, LITTLE DIAMOND ISLAND, LTLE DIA IS, N YARMOUTH, NORTH YARMOUTH, OLD ORCHARD BEACH, OLD ORCHD BCH, PEAKS ISLAND, PINE POINT, POND COVE, PORTLAND, S PORTLAND, SCARBOROUGH, SOUTH PORTLAND, SOUTH WINDHAM, W SCARBOROUGH, WEST SCARBOROUGH, WESTBROOK, WINDHAM & YARMOUTH, ME.
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Customer Review Rating plus BBB Rating Summary

Atlantic Heating Company, Inc. has received 4.85 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.