BBB Business Review
BBB Accredited Business since
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First Energy Heating & Cooling, Inc., also doing business as Fireman's Fuel is a residential and commercial oil delivery business. The business services include but are not limited to repair and installation of oil burners, boilers and hot air furnaces, hot water heaters and oil tanks, installation and repairs on air conditioning systems and more.
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A BBB Accredited Business since
BBB has determined that Fireman's Fuel meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Fireman's Fuel include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
The license number is BU-144969.
Type of Entity
Business ManagementMs. Lauren Rotondo, President Mr. William Adreani, Service Manager
Number of Employees
HEATING CONTRACTORS OIL TANK REMOVAL & INSTALLATION OIL BURNERS-SERVICING OIL BURNERS-EQUIPMENT HEATING EQUIP. & SYSTEMS FURNACES-HEATING FURNACE SALES & SERVICE FUEL BOILERS-REPAIRING & CLEANING AIR CONDITIONING CONTRACTORS All Other Specialty Trade Contractors (NAICS: 238990)
Products & Services
Fireman's Fuel sells the following brand(s): Beckett, Buderus, Reillo, Roth , Salais, Trio
Fireman's Fuel offers the following product(s): Boilers, Heating Oil, Hot Air Furnaces, Oil Burners, Oil Tanks
Method(s) of PaymentCash
Automatic Bank Withdrawal
Refund and Exchange PolicyFirst Energy Heating and Cooling offers no return, refund or exchange policy.
Alternate Business NamesFirst Energy Heating and Cooling, Inc.
Industry Tips27 Questions For Home Owners Heating Contractor - 5 Tips - Video Heating Contractors Hiring an Air Conditioning Contractor Hiring an Oil Supplier Hiring an Oil Supplier - 5 Tips - Video Read Before You Sign
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview