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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
New England Cooling Towers, Inc. provides HVAC services, plumbing, heating, air conditioning, refrigeration services, radiant heat, snow melting systems, solar, gas fittings, design/build, and more.
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A BBB Accredited Business since
BBB has determined that New England Cooling Towers, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for New England Cooling Towers, Inc. include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Suite 5170, Boston MA 02116
Phone Number: (617) 973-8700
Fax Number: (617) 973-8799
The license number is 22414.
Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Room 2133, Boston MA 02108
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
The license number is RT-013424.
Type of Entity
Business ManagementMr. Lawrence Murphy, President Mrs. Lori Murphy, Office Manager
Number of Employees
HVAC HEATING EQUIP. & SYSTEMS HEATING CONTRACTORS HEATING & AIR CONDITIONING GAS FITTERS CONTRACTORS - SOLAR ENERGY AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL AIR CONDITIONING CONTRACTORS REFRIGERATION EQUIPMENT COMMERCIAL-SERVICING REFRIGERATION EQUIPMENT - COMMERCIAL - SALES & SERVICE VENTILATING CONTRACTORS SOLAR ENERGY EQUIPMENT & SYSTEMS-SERVICE & REPAIR RADIANT HEATING PLUMBING CONTRACTORS-RESIDENTIAL PLUMBING CONTRACTORS-RESIDENTIAL & COMMERCIAL Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)
Products & Services
New England Cooling Towers, Inc. sells the following brand(s): Amana, Armstrong, Barnes & Jones, Beckett, Bryant, Carlin, Heat Timer, Hoffman Specialty, Mitsubishi, Modine, Power Flame, Reznor, Sanyo Ductless Split, Spacepak High Velocity, Tekmar, Trane Company, Unico System High Velocity, Viessmann, York
New England Cooling Towers, Inc. offers the following product(s): Air conditioning systems, Air purifiers, Boilers, chillers, Cooling Towers/controllers, Ductless mini splits, fan coils, Geotherm heat pump, High Efficiency air filtration, Hydro Air, Indoor air quality testing, Radiant Heat, Snow Melt, Solar Heat and hot water, Water heaters service, Water source heat pump, Whole house humidifiers
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
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We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
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- Buying a Swimming Pool
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- Finding a Reliable Plumber - 5 Tips - Video
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- Heating Contractors
- Hiring a Contractor
- Hiring a Plumber
- Hiring an Air Conditioning Contractor
- Read Before You Sign
- Remodeling & Renovation Contractors
- Solar Panels
- Solar Panels - 5 Tips - Video
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.