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BBB Accredited Business since

Dedham Health & Athletic Complex

Phone: (781) 326-2900 Fax: (781) 329-1629 200 Providence Hwy, Dedham, MA 02026 View Additional Email Addresses http://www.dedhamhealth.com


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Description

Dedham Health & Athletic Complex, offers a 25-meter lap pool, a full staffed nautilus fitness center, aerobics and exercise programs for all ability levels. They have free weights, Sprint, Life Circuit, Hammer Strength, Cybex, Cross Conditioning, Virtual Reality Bikes, CVTV, Lifecycles, nautilus, life rowers, stair masters, Keiser, tennis, racquet, and squash courts, volleyball, golf, table tennis, billiards, rock climbing, steam and sauna rooms, co-ed whirlpool, ladies heated spa, indoor basketball gymnasium, indoor running track, sun deck, snack bar, 2 big screen TV's, supervised playroom during posted hours and a beauty salon. The company also offers a summer seasonal facility called The Summer Club which is an all ages membership and water park. Offered at the Summer Club is a day camp for children aged 6-14. The company states that they have a monthly fee, annual fee and joining fee.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dedham Health & Athletic Complex meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Dedham Health & Athletic Complex include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Dedham Health & Athletic Complex
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 2
Total Customer Reviews 3

Additional Information

BBB file opened: January 12, 1996 Business started: 02/01/1968 in MA
Type of Entity

Sole Proprietorship

Business Management
Ms. Roberta Gainsboro, President
Contact Information
Principal: Ms. Roberta Gainsboro, President
Customer Contact: Mr. Lars Lambros, General Manager
Number of Employees

30

Business Category

HEALTH CLUBS & GYMNASIUMS INDOOR FITNESS EXERCISE EQUIPMENT CAMPS-DAY EXERCISE & PHYSICAL FITNESS PROGRAMS HEALTH & FITNESS PROGRAM CONSULTANTS Fitness and Recreational Sports Centers (NAICS: 713940)

Hours of Operation
M: 5:30 AM - 11:00 PM
T: 5:30 AM - 11:00 PM
W: 5:30 AM - 11:00 PM
Th: 5:30 AM - 11:00 PM
F: 5:30 AM - 11:00 PM
S: 6:00 AM - 10:00 PM
Su: 6:00 AM - 10:00 PM
Method(s) of Payment
Cash, Check, MasterCard, Visa
Industry Tips
Health Clubs Health Clubs - 5 Tips - Video Summer Camps

Customer Review Rating plus BBB Rating Summary

Dedham Health & Athletic Complex has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 200 Providence Hwy

    Dedham, MA 02026 (781) 326-2900

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

3 Customer Reviews on Dedham Health & Athletic Complex
Positive Experience (0 reviews)
Fusion Chart
Fusion Chart