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BBB Accredited Business since

Wood Floor Services

Phone: (207) 767-4220 Fax: (207) 767-4220 69 Springwood Road, South Portland, ME 04106 http://www.woodfloorservicesmaine.com



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Description

Wood Floor Services specializes in wood floor installations, refinishing and sales. The business also offers basic stair tread and handrail installations and sales.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wood Floor Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Wood Floor Services include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Wood Floor Services
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: April 10, 2006 Business started: 01/01/2002 in ME
Type of Entity

Sole Proprietorship

Business Management
Mr. Matthew Rousseau, Owner
Contact Information
Principal: Mr. Matthew Rousseau, Owner
Number of Employees

3

Business Category

HARDWOOD FLOOR CONTRACTORS FLOOR RESURFACING FLOOR REMOVAL, RESURFACING AND REFINISHING FLOOR REFINISHING FLOOR HARDWOOD FLOOR COVERINGS & INSTALLATION CUSTOM FLOORING CONTRACTORS- FLOORING FLOOR LAYING, REFINISHING & RESURFACING HARDWOOD FLOOR MAINTENANCE Flooring Contractors (NAICS: 238330)

Products & Services

Wood Floor Services sells the following brand(s): Basic Coatings, Bona, Cumberland Wood Flooring, Glitsa , Graf Brothers , Radcoat U/V Finishing, Synteko Floor Finishes

Wood Floor Services offers the following product(s): Floor Maintenance Kits, Handrails, Moldings, Prefinished Flooring, Risers, Stair Treads , Touch Up Kits, Unfinished Flooring

Hours of Operation
M: 8:00 AM - 4:00 PM
T: 8:00 AM - 4:00 PM
W: 8:00 AM - 4:00 PM
Th: 8:00 AM - 4:00 PM
F: 8:00 AM - 4:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Checks
Cash
Refund and Exchange Policy
They business states they offer a money back guarantee if we are not able to fully satisfy your realistic expectations.
Service Area
Wood Floor Services provides their services in ACTON, ALFRED, ALNA, ALTON, APPLETON, ARGYLE TWP, ARROWSIC, ARUNDEL, AUBURN, BAILEY ISLAND, BAR MILLS, BATH, BERWICK, BIDDEFORD, BIDDEFORD PL, BIDDEFORD POOL, BIRCH ISLAND, BOOTHBAY, BOOTHBAY HARBOR, BOOTHBAY HBR, BOWDOIN, BOWDOINHAM, BREMEN, BRIDGTON, BRISTOL, BROWNFIELD, BRUNSWICK, BUCKFIELD, BUSTINS IS, BUSTINS ISLAND, BUXTON, CAPE COTTAGE, CAPE ELIZ, CAPE ELIZABETH, CAPE NEDDICK, CAPE PORPOISE, CAPITOL IS, CAPITOL ISLAND, CASCO, CENTER LOVELL, CHAMBERLAIN, CHEBEAGUE IS, CHEBEAGUE ISLAND, CLIFF ISLAND, CORNISH, CUMB FORESIDE, CUMBERLAND, CUMBERLAND CENTER, CUMBERLAND FORESIDE, CUMBERLND CTR, CUNDYS HARBOR, CUSHING IS, CUSHING ISLAND, DAMARISCOTTA, DANVILLE, DAYTON, DENMARK, DIAMOND COVE, DIAMOND IS, DIAMOND ISLAND, DRESDEN, DURHAM, E PARSONFIELD, E WATERBORO, EAST BALDWIN, EAST BOOTHBAY, EAST PARSONSFIELD, EAST POLAND, EAST WATERBORO, EDGECOMB, ELIOT, FALMOUTH, FARMINGDALE, FREEPORT, FRYE ISLAND, FRYEBURG, GARDINER, GEORGETOWN, GORHAM, GRAY, GREAT DIAMOND ISLAND, GREENE, GRT DIA IS, HARPSWELL, HARRISON, HARTFORD, HEBRON, HIRAM, HOLLIS CENTER, INDIAN ISLAND, IS OF SPRINGS, ISLE OF SPRINGS, KENNEBUNKPORT, KEZAR FALLS, KITTERY, KITTERY POINT, L L BEAN CO, LEBANON, LEEDS, LEWISTON, LIMERICK, LIMINGTON, LISBON, LISBON FALLS, LITCHFIELD, LITTLE DIAMOND ISLAND, LONG ISLAND, LOVELL, LTLE DIA IS, LYMAN, MAC MAHAN, MECHANIC FALLS, MECHANIC FLS, MEDOMAK, MERE POINT, MINOT, MONHEGAN, MONMOUTH, MOODY, N BRIDGTON, N FRYEBURG, N MONMOUTH, N SHAPLEIGH, N WATERBORO, N WATERFORD, N YARMOUTH, NAPLES, NEW GLOUCESTER, NEW GLOUCESTR, NEW HARBOR, NEWCASTLE, NORTH BERWICK, NORTH BRIDGTON, NORTH FRYEBURG, NORTH MONMOUTH, NORTH SHAPLEIGH, NORTH TURNER, NORTH WATERBORO, NORTH WATERFORD, NORTH YARMOUTH, NORWAY, OCEAN PARK, OGUNQUIT, OLD ORCHARD BEACH, OLD ORCHD BCH, OLD TOWN, ORRS ISLAND, OTISFIELD, OXFORD, PARIS, PARSONSFIELD, PEAKS ISLAND, PEJEPSCOT, PEMAQUID, PHIPPSBURG, PINE POINT, PITTSTON, POLAND, POLAND SPRING, POND COVE, PORTER, PORTLAND, POWNAL, RANDOLPH, RAYMOND, RICHMOND, ROUND POND, S FREEPORT, S GARDINER, S HARPSWELL, S PORTLAND, SABATTUS, SACO, SANFORD, SCARBOROUGH, SEBAGO, SEBAGO LAKE, SEBASCO ESTATES, SEBASCO ESTS, SHAPLEIGH, SOUTH BERWICK, SOUTH BRISTOL, SOUTH CASCO, SOUTH FREEPORT, SOUTH GARDINER, SOUTH HARPSWELL, SOUTH PARIS, SOUTH PORTLAND, SOUTH WINDHAM, SPRINGVALE, SQUIRREL IS, SQUIRREL ISLAND, STANDISH, STEEP FALLS, STOW, SWEDEN, TOPSHAM, TREVETT, TURNER, UNION, W BOOTHBAY HA, W BOOTHBAY HARBOR, W BOOTHBY HBR, W BOWDOIN, W KENNEBUNK, W SCARBOROUGH, WALES, WALPOLE, WATERBORO, WATERFORD, WELLS, WEST BALDWIN, WEST BATH, WEST BOOTHBAY HARBOR, WEST GARDINER, WEST KENNEBUNK, WEST MINOT, WEST NEWFIELD, WEST PARIS, WEST POLAND, WEST SCARBOROUGH, WESTBROOK, WESTPORT IS, WESTPORT ISLAND, WINDHAM, WINTHROP, WISCASSET, WOOLWICH, YARMOUTH, YORK, YORK BEACH & YORK HARBOR, ME.
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Customer Review Rating plus BBB Rating Summary

Wood Floor Services has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 69 Springwood Road

    South Portland, ME 04106 (207) 767-4220

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

2 Customer Reviews on Wood Floor Services
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
Fusion Chart
Fusion Chart