BBB Accredited Business since
J. Delisle & Son, LLC
Additional LocationsPhone: (401) 258-4883 14 Union Ave, Warwick, RI 02889 http://jdelisleandson.com
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Description
J. Delisle & Son, LLC provides handyman and other general contracting services.
BBB Accreditation
A BBB Accredited Business since
BBB has determined that J. Delisle & Son, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for J. Delisle & Son, LLC include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison | Chart
Customer Complaints Summary Read complaint details
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising/Sales Issues | 1 |
| Billing/Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee/Warranty Issues | 0 |
| Problems with Product/Service | 0 |
| Total Closed Complaints | 1 |
Read Complaints
|
Definitions
| BBB
Complaint Process |
File a Complaint against J. Delisle & Son, LLC
See Trends in Complaints on J. Delisle & Son, LLC
Customer Reviews Summary Read customer reviews
| Customer Experience | Total Customer Reviews |
|---|---|
| Positive Experience | 1 |
| Neutral Experience | 0 |
| Negative Experience | 0 |
| Total Customer Reviews | 1 |
Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on J. Delisle & Son, LLC
Additional Information
topLicensing
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, 2nd Floor, Providence RI 02908
http://www.crb.ri.gov
Phone Number: 401-222-1268
Fax Number: 401-222-1940
The license number is
29394.
Business Management
Mr. James Delisle, OwnerContact Information
Number of Employees
1
Business Category
HANDYMAN SERVICES BULKHEADS BASEMENT - REMODELING SHEET ROCK & BLUE BOARD-FINISHING HOME IMPROVEMENTS ATTIC REMODELING CONTRACTORS-GENERAL RESIDENTIAL ADDITIONS DORMER CONSTRUCTION SHEET ROCK & BLUE BOARD-INSTALLATION & REPAIR CONTRACTORS-GENERAL COMMERCIAL WINDOWS-INSTALLATION & SALES WINDOWS-REPLACEMENT REMODELING & RENOVATION CONTRACTORS WINDOWS-WHOLESALE & MANUFACTURERS CONTRACTORS-GENERAL RESIDENTIAL & COMMERCIAL KITCHEN REMODELING
Industry Tips
27 Questions For Home Owners Finding a Reliable General Contractor - 5 Tips - Video Hiring a Contractor Hiring an Electrical Contractor Home Improvement Read Before You Sign WindowsAdditional Locations
-
14 Union Ave
Warwick, RI 02889 Directions
-
14 Union Ave
Warwick, RI 02889 Directions
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Professional AffiliationsX
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Complaint Detail(s)
| 11/16/2011 |
Advertising/Sales Issues
|
Read Complaint Details
X
Additional NotesComplaint: Had ***** come out meet with him about a project and need a quote. ***** took my plans told me he would get me a quote. After one month went by I called ***** and asked him for my plans back. I figured I had not heard from him so he didn't want the job. ***** informed me that he did not have time to do the job or even get me a quote. I said that was not very professional he should have called and spoken to me about this. I asked him for my plans he said he would drop them off to me . that was two weeks ago. I have yet to hear form him.... Desired Settlement: I would like my plans back.... Business Response: Consumer received her blueprints via certified mail over a month ago. Thank you.
Consumer Response:
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] BBB's Final Determination: Consumer accepted resolution offered by the business. |
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