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BBB Business Review

BBB Accredited Business since 11/7/2008

Whittemore Glass

Additional Locations

Phone: (781) 871-1790 Fax: (781) 871-5597 View Additional Phone Numbers 825 Market St, Rockland, MA 02370 http://www.whittemoredurgin.com View Additional Web Addresses

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Description

Whittemore-Durgin Glass Company is a stained glass supply store, providing art glass, tools, lead came, copper foil, chemicals, books, and patterns, as well asgeneral hobby supplies, for stained glass artists and craftspeople. In addition, we have studio in which we create and repair leaded glass windows and stained glass panels and lampshades.

BBB Accreditation

A BBB Accredited Business since 11/7/2008

BBB has determined that Whittemore Glass meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Whittemore Glass
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Whittemore Glass

Customer Complaints Summary Read complaint details

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against Whittemore Glass

Additional Information

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BBB file opened: January 01, 1969 Business started: 01/01/1969 in MA Business incorporated: 06/01/2006 in MA
Type of Entity

Corporation

Business Management
Ms. Kathleen Hepburn, President Mr. Kevin Becker, Treasurer
Contact Information
Principal: Ms. Kathleen Hepburn, President
Number of Employees

8

Business Category

GLASS

Products & Services

Whittemore Glass sells the following brand(s): Diamond Tech International, Esico-Triton, Fletcher-Terry, Inland Craft, Spectrum Glass, Venture Tape, Wissmach Glass, Youghiogheny Glass

Whittemore Glass offers the following product(s): Art Glass, Copper Foil, Dolder, Flux, Glass-Working Tools, Lead Came, Music Box Movements

Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
American Express
Discover
Debit Card
Online
Financing
Alternate Business Names
Whittemore-Durgin Glass Company Stained Glass of Hanover Whittemore-Durgin, Inc.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Web Addresses

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