BBB Business Review
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Charles L. Silton, Inc., Silton Glass Company sells and installs glass for auto, home, and business. The company also does commercial and residential windows and doors. The company was established in 1920 and incorporated in Massachusetts in 1956. The company employs 14 people. Ms. Dorothy Tanguay is the President. Mr. George Tanguay is the Treasurer, Frank Tetschner is the Director - General Manager and Janet Tetschner is the Clerk. Any problems or questions should be directed to the President, Ms. Dorothy Tanguay.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Silton Glass Company include:
- 1 complaint filed against business that was not resolved
Factors that raised the rating for Silton Glass Company include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Department of Labor and Workforce Development
1 Ashburton , Boston MA 02108
Phone Number: 617-626-7122 or For hearing impaired relay services, call 1-800-439-0183 or 711.
Fax Number: 617-727-1090
The license number is LW000216.
Business ManagementMr. George Tanguay, Treasurer Mr. Frank Tetschner, President
Number of Employees
GLASS DOORS STORM WINDOWS & DOORS SHOWER DOORS & ENCLOSURES MIRRORS Glass and Glazing Contractors (NAICS: 238150)
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
Industry Tips27 Questions For Home Owners Read Before You Sign
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview