BBB Accredited Business since
Phone: (978) 988-1144 Fax: (978) 988-1155 44 Dunham Road, Billerica, MA 01821
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Contract Glass Service, Inc. specializes in manufacturing and installation of insulated glass for residential, commercial and industrial needs. The business services include and are not limited to showers, doors, windows, mirrors, shelving, table tops and more.
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A BBB Accredited Business since
BBB has determined that Contract Glass Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Contract Glass Service, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
Type of Entity
Business ManagementMs. Mary F. Best, Owner Mr. Bill Crawford, Owner
Number of Employees
GLASS STORM WINDOWS & DOORS WINDOWS-WHOLESALE & MANUFACTURERS WINDOWS-INSTALLATION & SALES MIRRORS SHOWER DOORS & ENCLOSURES WINDOWS-REPLACEMENT GLASS-REPLACEMENT & REPAIR GLASS - BEVELED, CARVED, ORNAMENTAL, ETC. WINDOWS GLASS - REPAIR WINDOWS & DOORS - INSTALLATION & SERVICE GLASS – TEMPERED GLASS, MIRROR & SCREEN COMPANIES Automotive Glass Replacement Shops (NAICS: 811122)
Method(s) of Payment
Refund and Exchange PolicyThe business states all work is guaranteed.
Service AreaContract Glass Service, Inc. provides their services in CONNECTICUT , MAINE , MASSACHUSETTS , NEW HAMPSHIRE & RHODE ISLAND.
Tempered Glass Certificate: SGCC/ANSI-Z797.1-2009