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Description

Atlas Glass & Mirror, Inc. provides glass services to residential and commercial property owners in the Metro West Boston area. The company also offers automotive glass replacement service. The company states that it is fully insured and bonded.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Atlas Glass & Mirror, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Atlas Glass & Mirror, Inc. include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

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Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Atlas Glass & Mirror, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: July 25, 1997 Business started: 01/01/1991 in MA Business incorporated: 01/01/1993 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The license number is 160932.

Type of Entity

Corporation

Business Management
Mr. Jay Lubker, President
Contact Information
Principal: Mr. Jay Lubker, President
Number of Employees

7

Business Category

GLASS GLASS CIRCLES & SPECIALTY SHAPES WINDOWS-REPLACEMENT STORE FRONTS SHOWER DOORS & ENCLOSURES MIRRORS GLASS-AUTOMOBILE Glass and Glazing Contractors (NAICS: 238150)

Products & Services

Atlas Glass & Mirror, Inc. sells the following brand(s): Alumax Shower Doors, Cardinal Shower Doors, Century Bathworks, Glass Crafters Shower Doors, Harvey Industries, Pella, Pilkinton Auto Glass, PPG Auto Glass, Shower Guard Tempered Glass, Starfire Low Irom Glass

Atlas Glass & Mirror, Inc. offers the following product(s): Aluminum Windows, Antique Mirror, Brand name shower, tub, and steam enclosures, Custom frameless glass shower door/enclosures, Decorative and Pattern Glass, Door Control hardware for aluminum commercial doors, Fire Rated Glass, Glass Tops for furniture, Mirrors, Plastics (plexiglass, polycarb/lexan), Plate glass for windows, Replacement Patio Doors, Replacement Windows, Safety Glass (laminated & tempered glass), Store Fronts, Storm Doors & Storm Windows

Method(s) of Payment
Cash
Checks
Visa
MasterCard
Discover
Refund and Exchange Policy
The business states they provide free estimates and most of their estimates are written estimates which they e-mail to their customer. Since virtually every order a customer places with them is a custom order they do not provide refunds for these type orders. Refunds and exchanges are handled in a case by case manner. They try our best to provide a fair resolution to be fair
Service Area
Atlas Glass & Mirror, Inc. provides their services in ASHLAND, DOVER, FRAMINGHAM, HOPKINTON, LINCOLN, MEDFIELD, NATICK, NEEDHAM, NEEDHAM HEIGHTS, NEEDHAM HGTS, NEWTON, NEWTON CENTER, NEWTON CENTRE, NEWTON HIGHLANDS, NEWTON HLDS, NEWTON L F, NEWTON LOWER FALLS, NEWTON U F, NEWTON UPPER FALLS, NEWTONVILLE, NONANTUM, NORTH WALTHAM, SHERBORN, SOUTH WALTHAM, WALTHAM, WAYLAND, WELLESLEY, WELLESLEY HILLS, WELLESLEY HLS, WEST NEWTON, WESTON & WESTWOOD, MA.
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Additional Locations

  • 63 R Beaver Street

    Framingham, MA 01702 (508) 879-6087

  • PO Box 812339

    Wellesley, MA 02482

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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Email Addresses

  • - Communication/Mass Email
  • - eQuote
  • - Technical Support
  • - Sales
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