skip entire header and global navigation

BBB Business Review

BBB Accredited Business since 1/26/2009

Gift Baskets Overseas

Phone: (646) 200-5778 View Additional Phone Numbers 1337 Massachusetts Ave # 144, Arlington, MA 02476 View Additional Email Addresses http://www.giftbasketsoverseas.com View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Gift Baskets Overseas specializes in sending high-quality gift baskets throughout the world, currently servicing over 130 countries. The company works with established local florists and gift delivery agents. You can avoid hassle of shipping a gift yourself and dealing with Customs Regulations and use a professional gift  delivery service.

BBB Accreditation

A BBB Accredited Business since 1/26/2009

BBB has determined that Gift Baskets Overseas meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Customer Reviews Summary Read customer reviews

32 Customer Reviews on Gift Baskets Overseas
Customer Experience Total Customer Reviews
Positive Experience 30
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 32

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Gift Baskets Overseas

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Gift Baskets Overseas
See Trends in Complaints on Gift Baskets Overseas

Additional Information

top
BBB file opened: January 26, 2009 Business started: 12/01/2005 in MA Business incorporated: 05/17/2007 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Dmitry Peregudov, President
Contact Information
Principal: Mr. Dmitry Peregudov, President
Number of Employees

10

Business Category

GIFT BASKETS & PARCELS ONLINE & INTERNET SHOPPING FLORISTS-RETAIL

Products & Services

Gift Baskets Overseas sells the following brand(s): Godiva, Lindt, Moët & Chandon

Gift Baskets Overseas offers the following product(s): Baby Gift Baskets, Beer Gift Baskets, Brandable Corporate Gifts, Cakes, Candles, Champagne Gifts, Chocolate Gift Baskets, Corporate Gifts, Flower Bouquets, Fruit Baskets, Gift Towers, Gourmet Gift Baskets, Independence Day Gifts, Jewelry and Watches, Kosher Gift Baskets, Multiple Day Gifts, Personalized Gifts, Plants, Spa Gifts, Sweet Gourmet Gifts, Tea Coffee Gifts, Wine Gift Baskets

Method(s) of Payment
Credit Card
PayPal
Google Checkout
U.S. Check or Money Order
Western Union
Wire Transfer to US bank account
Refund and Exchange Policy
The business states their refund and exchange policy is as follows;

You or a gift recipient may return new, unopened items sold by Gift Baskets Overseas within 5 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. Please contact us for complete instructions on how to return a product to our closest warehouse. 

Substitution Policy
Occasionally minor substitutions can be made to your gift baskets due to product unavailability for urgent orders OR orders sent to remote locations. Please review our Gift Substitution Policy to learn more.
Cancellation Policy
For all regular items from our catalog: we are able cancel your order anytime as long as your order is not yet procured for shipment.
Custom orders can not be canceled if the items were already sourced from our distributor.
100% Satisfaction Guarantee
At Gift Baskets Overseas, we know the joy of gift-giving and receiving - we love the moment the gift arrives just as much as you do. That's why it's our mission to make sure your gifts can go anywhere, anytime, and why we make your shopping experience our top priority. We strive to get it right the first time. For more details please see our 100% Satisfaction Guarantee Policy. 
Alternate Business Names
E Gestures LLC
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

X

Additional Web Addresses

X

Additional Email Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations