BBB Business Review
This Business is not BBB accredited
Phone: (888) 888-4532 View Additional Phone Numbers 1 IKEA Way, Stoughton, MA 02072
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for IKEA include:
- BBB does not have sufficient information to determine how long this business has been operating
- 60 complaints filed against business
- Failure to respond to 32 complaints filed against business
- 5 complaints filed against business that were not resolved
- BBB does not have sufficient background information on this business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||36|
|Total Closed Complaints||60|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Business ManagementMr. Paul Henry, Customer Service Manager
Number of Employees
Industry TipsBuying Furniture Finding a Reliable Furniture Store - 5 Tips - Video
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview