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BBB Accredited Business since
Phone: (617) 467-5860 Fax: (617) 467-5288 188 Needham Street, Newton, MA 02464
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Baby Koo offers the best in everything baby. Strollers, nursery furniture, car seats - a select choice of healthy, natural and organic baby and mommy products.
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A BBB Accredited Business since
BBB has determined that Baby Koo LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Baby Koo LLC include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMrs. Karina Meleger, Founder
Number of Employees
BABY FURNITURE BABY CARRIAGES & STROLLERS BABY CAR SEATS, CARRIAGES & STROLLERS BABY ACCESSORIES-RETAIL Furniture Stores (NAICS: 442110)
Products & Services
Baby Koo LLC sells the following brand(s): 7 am enfant, Aden & Anais, Argington, Baby Bjorn, Beaba, BornFree, duc duc, Gro Bags, JJ Cole, Kicky Pants, Kushies, Leander, LifeFactory, Maxi Cosi, Miyim, Moonlight Slumber, Mutsy, Natart, Naturepedic, NurseryWorks, Peg Perego, Quinny, Spot on Square, Tulip, Zutano, Mamas & Papas
Baby Koo LLC offers the following product(s): accessories, Baths, Bedding, Beds, blankets, books, car seats, clothing, gifts, lighting, Mattressses, Potty training, strollers, Swaddles, toys, Cribs
Hours of Operation
|T||:||10:00 AM - 5:00 PM|
|W||:||10:00 AM - 5:00 PM|
|Th||:||10:00 AM - 7:00 PM|
|F||:||10:00 AM - 5:00 PM|
|S||:||10:00 AM - 5:00 PM|
Method(s) of PaymentMastercard
Refund and Exchange Policy14 days, unless item is damaged, no refund on custom and/or personalized orders
Industry TipsBuying Furniture
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
188 Needham Street
Newton, MA 02464 (617) 467-5860 Directions
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BBB Complaint Process
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.