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BBB Business Review

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BBB Accredited Business since

Brimar, Inc.

Phone: (800) 846-0007 Fax: (781) 383-6392 100 Glades Rd, Scituate, MA 02066 http://www.exoticflowers.biz View Additional Web Addresses


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Description

Brimar, Inc. offers same-day nationwide delivery of flowers, plants, fruit baskets and related gift items. The company is also a retail flower shop and garden center. The company was established and incorporated in Massachusetts in 2000. The company employs ten people. Mr. Paul Trifiro is the is the President of the company. Any questions or problems may be directed to the attention of Mr. Trifiro.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Brimar, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Brimar, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Brimar, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: September 16, 2003 Business started: 01/01/2000 in MA Business incorporated: 04/03/2000 in MA
Type of Entity

Corporation

Business Management
Mr. Paul Trifiro, President
Contact Information
Principal: Mr. Paul Trifiro, President
Number of Employees

10

Business Category

FLORISTS-RETAIL GIFT BASKETS & PARCELS GARDEN CENTERS FRUIT BASKETS Florists (NAICS: 453110)

Products & Services

Brimar, Inc. offers the following product(s): Flowers

Method(s) of Payment
Visa
Discover
MasterCard
American Express
Refund and Exchange Policy
The business states that their refund policy is as follows: We know that when you place your order with a florist, you are entrusting us to insure that your sentiments and thoughts are conveyed with the utmost care. That is why we back your purchase with a 100% unconditional money back guarantee which we feel is the strongest in the industry. If, in the unlikely event, you are dissatisfied with your purchase for quality or design reasons, we will promptly replace it with another item in order to insure your total satisfaction. If you choose, we will have your delivery picked up and promptly refund your total purchase price. Because of the perishable nature of flowers, all we ask is that you contact us within 24 hours of delivery.
Alternate Business Names
Exotic Flowers & Garden Center ExoticFlowers.biz Flowers All Over Flowersallover.com
Industry Tips
Florists

Customer Review Rating plus BBB Rating Summary

Brimar, Inc. has received 4.7 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.