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BBB Accredited Business since

Metro Carpet

Phone: (781) 321-0077 Fax: (781) 321-0797 44 Loomis Street, # 302, Malden, MA 02148 http://www.trustthisbiz.com/metro_carpet


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Metro Carpet is a shop at home carpet and flooring retailer specializing in carpets, tiles and floor coverings. The business sells and installs floor coverings for residential and commercial customers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Metro Carpet meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Metro Carpet include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Metro Carpet
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 25, 1987 Business started: 01/01/1979 in MA
Type of Entity

Sole Proprietorship

Business Management
Mr. Peter Robinson, Owner
Contact Information
Principal: Mr. Peter Robinson, Owner
Number of Employees

3

Business Category

FLOOR COVERINGS-CARPET, LINOLEUM, CERAMIC TILE, & LAMINATE CUSTOM FLOORING HARDWOOD FLOOR CONTRACTORS VINYL FLOORING CONTRACTORS- FLOORING FLOORS - LAMINATE CARPET INSTALLATION FLOOR MATERIALS CARPET & RUG DEALERS-NEW TILE-CERAMIC-CONTRACTORS & DEALERS Flooring Contractors (NAICS: 238330)

Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
American Express
Discover
Debit Card
Service Area
Metro Carpet provides their services in ACTON, ARLINGTON, BEDFORD, BOSTON, BOXBORO, BOXBOROUGH, BURLINGTON, CAMBRIDGE, CANTON, CHELSEA, CONCORD, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, DOVER, E ARLINGTON, E CAMBRIDGE, E WATERTOWN, EAST ARLINGTON, EAST CAMBRIDGE, EAST LYNN, EAST WATERTOWN, EVERETT, FAYVILLE, FRAMINGHAM, FRANKLIN, GROVE HALL, HANSCOM AFB, HARVARD SQ, HARVARD SQUARE, HOLLISTON, HOPKINTON, HUDSON, JAMAICA PLAIN, LEXINGTON, LINCOLN, LYNN, LYNNFIELD, MALDEN, MARLBOROUGH, MAYNARD, MEDFIELD, MEDFORD, MEDWAY, MELROSE, MILLIS, MISSION HILL, N CAMBRIDGE, NEEDHAM, NEEDHAM HEIGHTS, NEEDHAM HGTS, NORFOLK, NORTH CAMBRIDGE, NORTH WALTHAM, NORWOOD, PEABODY, REVERE, ROXBURY, ROXBURY CROSSING, ROXBURY XING, SAUGUS, SHERBORN, SOMERVILLE, SOUTH WALTHAM, SOUTHBOROUGH, STOUGHTON, STOW, SUDBURY, SWAMPSCOTT, TUFTS UNIV, TUFTS UNIVERSITY, UPHAMS CORNER, VILLAGE OF NAGOG WOODS, VLG NAGOG WDS, W SOMERVILLE, WAKEFIELD, WALTHAM, WATERTOWN, WAYLAND, WEST LYNN, WEST SOMERVILLE, WESTON, WESTWOOD, WILMINGTON, WINDSOR, WINTER HILL & WOBURN, MA.
Alternate Business Names
Robinson Enterprises, Inc.
Industry Tips
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Customer Review Rating plus BBB Rating Summary

Metro Carpet has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    44 Loomis Street, # 302

    Malden, MA 02148 (781) 321-0077

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.