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Eastern Massachusetts, Maine, Rhode Island and Vermont

BBB Business Review

BBB Accredited Business since

USA Fitness & Spa Carver, Inc.

Phone: (508) 866-3677 Fax: (508) 866-3988 160 No. Main Street, Carver, MA 02330


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Basket Ball, Boxing, Circuit Training, Group Fitness, Xergames, Personal Training, Cycling, Weight Training, Women's Only Fitness and Volleyball.  Classes include Bodypump, Zumba, Low Impact Conditioning, Cardio Kickboxing, Spin, Spin 101, Step/Weight Interval Training, 20/20/20, Mat Pilates, Fitness Yoga & Group Fitness 101.  In addition they have Chiropractor services by Dr. Arne Winn and Physical Therapy by Baystate Physical Therapy available on site as well as a Steam Room, Sauna, Programs for Kids and Day Care.  Memberships include Student, Single, Couple, Senior, Family, Military & Professional Discounts and Member Rewards Programs. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that USA Fitness & Spa Carver, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for USA Fitness & Spa Carver, Inc. include:

  • Length of time business has been operating

Factors that raised the rating for USA Fitness & Spa Carver, Inc. include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on USA Fitness & Spa Carver, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 21, 2012 Business started: 07/01/2010 in MA Business started locally: 07/01/2010 Business incorporated: 07/01/2010 in MA
Type of Entity

S Corporation

Business Management
Mr. Brian Clifford, President
Contact Information
Principal: Mr. Brian Clifford, President
Number of Employees


Business Category


Hours of Operation
See Website for Hours of Operation
Method(s) of Payment
Alternate Business Names
USA Fitness
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Health Clubs Health Clubs - 5 Tips - Video Weight-Loss Promotions
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips


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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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