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BBB Accredited Business since

USA Fitness & Spa Carver, Inc.

Phone: (508) 866-3677 Fax: (508) 866-3988 160 No. Main Street, Carver, MA 02330

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Basket Ball, Boxing, Circuit Training, Group Fitness, Xergames, Personal Training, Cycling, Weight Training, Women's Only Fitness and Volleyball.  Classes include Bodypump, Zumba, Low Impact Conditioning, Cardio Kickboxing, Spin, Spin 101, Step/Weight Interval Training, 20/20/20, Mat Pilates, Fitness Yoga & Group Fitness 101.  In addition they have Chiropractor services by Dr. Arne Winn and Physical Therapy by Baystate Physical Therapy available on site as well as a Steam Room, Sauna, Programs for Kids and Day Care.  Memberships include Student, Single, Couple, Senior, Family, Military & Professional Discounts and Member Rewards Programs. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that USA Fitness & Spa Carver, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for USA Fitness & Spa Carver, Inc. include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

2 Customer Reviews on USA Fitness & Spa Carver, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: June 21, 2012 Business started: 07/01/2010 in MA Business started locally: 07/01/2010 Business incorporated 07/01/2010 in MA
Type of Entity

S Corporation

Business Management
Mr. Brian Clifford, President
Contact Information
Principal: Mr. Brian Clifford, President
Number of Employees


Business Category


Hours of Operation
See Website for Hours of Operation
Method(s) of Payment
Alternate Business Names
USA Fitness
Industry Tips
Health Clubs Health Clubs - 5 Tips - Video Weight-Loss Promotions

Customer Review Rating plus BBB Rating Summary

USA Fitness & Spa Carver, Inc. has received 3.45 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.