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BBB Accredited Business since

Enstrat, Inc.

Phone: (508) 460-6100 Fax: (508) 460-8115 28 Lord Rd  Ste 205, Marlborough, MA 01752 View Additional Email Addresses

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Enstrat provides environmental site assessments to lenders, borrowers, or owners of commercial and industrial properties. Environmental clean-up activities as required by state authorities in Northeastern USA

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Enstrat, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Enstrat, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Enstrat, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1988 Business started: 01/01/1988 in MA Business incorporated 08/01/1990 in MA
Type of Entity


Business Management
Ms. Jacqueline Lees, President Mr. Thomas Luby, Vice President
Contact Information
Principal: Ms. Jacqueline Lees, President
Principal: Mr. Thomas Luby, Vice President
Number of Employees


Business Category


Products & Services

Enstrat, Inc. offers the following product(s): ASTM Phase I Environmental Site Assessment , ASTM Transaction Screen Assessment , Brownfields Tax Credit Program for Remediation and Redevelopment , Database Risk Survey – Fast and Easy for the client , Environmental Site Cleanup & Soil/Groundwater Remediation or Corrective Action , Geophysical Survey , Phase II Subsurface Assessment and Investigation , Property Condition Assessment , Remedial Investigation and Feasibility Study , Soils and Environmental Management for Site Redevelopment & Construction , UST Closure, Assessment, Testing, and Compliance

Hours of Operation
M: 8:30 AM - 5:00 PM
Method(s) of Payment
American Express
Service Area

Additional Locations

  • 28 Lord Rd  Ste 205

    Marlborough, MA 01752 (508) 460-6100


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.