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BBB Accredited Business since
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Magoon's Transportation and Energy, Inc. specializes in home heating and
cooling products and systems. This business offers the following services: sales, installation, and full service on new and used heaters, propane and kerosene fired appliances, wood pellet stoves, air conditioning units as well as furnaces and boilers. In addition, they sell and deliver heating oil, wood pellets and LP Gas.
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A BBB Accredited Business since
BBB has determined that Magoon's Transportation and Energy, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Magoon's Transportation and Energy, Inc include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. David Magoon, Owner Mrs. Sandy M. Rogers, Office Manager/Operations Manager
Number of Employees
ENERGY SERVICE COMPANIES HEATING CONTRACTORS OIL BURNERS-SERVICING STOVES-WOOD, COAL, ETC. HEATING EQUIP. & SYSTEMS GAS-PROPANE FURNACES-HEATING BOILERS-REPAIRING & CLEANING RESIDENTIAL & LIGHT COMMERCIAL HVAC SERVICE OILS-PETROLEUM HEAT SUPPLY COMPANIES AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL Other Communication and Energy Wire Manufacturing (NAICS: 335929)
Products & Services
Magoon's Transportation and Energy, Inc sells the following brand(s): Buderus, Buderus, Consul, Consul, Empire, Empire, HTP, HTP, HTP, Monitor, Monitor, Napolean , Napolean , Premeire, Premeire, Rinnai, Rinnai, Toyotomi, Toyotomi, Unique, Unique
Magoon's Transportation and Energy, Inc offers the following product(s): #2 heating oil, Dyed diesel, Dyed diesel, Highway diesel , Highway diesel , Kerosene, Kerosene, Mixed blend, Mixed blend, Pellets , Pellets , Propane, Propane
Method(s) of PaymentCash
Refund and Exchange PolicyThe business states they have 30 day guarantee on all labor work. They have a company 30 day guarantee on used items: repair at no charge or replacement if needed. New systems come with factory warranty.
Industry Tips27 Questions For Home Owners Heating Contractor - 5 Tips - Video Heating Contractors Hiring an Air Conditioning Contractor Hiring an Oil Supplier Hiring an Oil Supplier - 5 Tips - Video Read Before You Sign
303 Moose Hill Rd
Osborn, ME 04605 (207) 584-5272 (866) 283-5565 Directions
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Additional Phone Numbers
- (866) 283-5565(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: I received heating oil from this company over this past winter which resulted in a bill of around $199.00. Due to personal circumstances with my daughter's health, payment of this bill was not possible at the time. On June 16th,
Desired Settlement: I would like for my bill to be resolved, as well as a written statement that my bill and any resolution hereof, will be kept one hundred percent confidential and not to be discussed with any workers of Magoon's Transportation that
In regards to ******* ******* complaint #*******, this is our response.
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved