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BBB Accredited Business since

H.O. Electric

Additional Locations

Phone: (617) 489-6324 Fax: (781) 862-6324 24 Leicester Rd, Belmont, MA 02478 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


H.O. Services is your residential Electric-Drain Cleaning-Heating-Cooling Specialist. We are an electrical contracting company providing homeowners the best Electric-Drain Cleaning-Heating-Cooling repair service in Greater Boston. This family owned establishment shows up on time and in uniform, and most jobs can be completed the same day. They offer upfront pricing, meaning that you will know the price of the job before the work begins. If you're looking for residential Electric-Drain Cleaning-Heating-Cooling service or electrical repair in the Greater Boston, MA area and are interested in scheduling an appointment with this company, please call us at: 617-489-6324.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that H.O. Electric meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for H.O. Electric include:

  • 11 complaint(s) filed against business

Factors that raised the rating for H.O. Electric include:

  • Length of time business has been operating
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 5
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

8 Customer Reviews on H.O. Electric
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 8

Additional Information

BBB file opened: November 10, 2004 Business started: 01/01/1990 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Board of State Examiners of Electricians
1000 Washington Street, Boston MA 02118-2130
Phone Number: (617) 727-3072 or (617) 727-1627
Fax Number: (617) 727-1944
The number is 13852.

Massachusetts Board of State Examiners of Electricians
1000 Washington Street, Boston MA 02118-2130
Phone Number: (617) 727-3072 or (617) 727-1627
Fax Number: (617) 727-1944
The number is 34114.

Type of Entity

Sole Proprietorship

Business Management
Mr. Howard Oven, Owner Customer Service, Complaints
Contact Information
Principal: Mr. Howard Oven, Owner
Principal: Customer Service, Complaints
Number of Employees


Business Category


Products & Services

H.O. Electric sells the following brand(s): Airscape Fans, Casablanca Fans, Fantech, Generac Generators, Insteon Home Automation, ITE Siemens, Nitescaping, Tamarack Fans

H.O. Electric offers the following product(s): Briggs Stratton, Eaton, GE, Kohler

Hours of Operation
Available 24 Hours
Method(s) of Payment
Credit Cards, Check
Refund and Exchange Policy
The business states that all of our services are backed with a full two-year warranty with the option of a lifetime warranty.
Service Area
H.O. Electric provides their services in BELMONT, MA.
Alternate Business Names
H.O. Services HO Electric
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Customer Review Rating plus BBB Rating Summary

H.O. Electric has received 4.22 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.