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BBB Accredited Business since
Phone: (781) 826-1205 Fax: (781) 826-2058 View Additional Phone Numbers PO Box 475, N Pembroke, MA 02358
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American Clean Air, Inc. is an air duct cleaning company that specializes in indoor air quality evaluations, duct cleaning and maintenance and filter sales and service. The company serves residential, commercial and municipal clients. American Clean Air offers robotic video consulting/troubleshooting and states that it has certified national Air Duct Cleaners Association) on staff.
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A BBB Accredited Business since
BBB has determined that American Clean Air, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for American Clean Air, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
The number is 9357.
Type of Entity
Business ManagementMs. Jeannine Doyle, General Manager
Number of Employees
DUCT CLEANING AIR CLEANING & PURIFYING EQUIPMENT MOLD REMOVAL HVAC FIRE & SOOT RESTORATION Industrial and Commercial Fan and Blower and Air Purification Equipment Manufacturing (NAICS: 333413)
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
Method(s) of Payment
Service AreaAmerican Clean Air, Inc. provides their services in MASSACHUSETTS.
Alternate Business NamesAir Duct Cleaning
Industry Tips27 Questions For Home Owners
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
PO Box 475
N Pembroke, MA 02358 (800) 660-1205 (781) 826-1205
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Types of Complaints Handled by BBB
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BBB Complaint Process
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
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Additional Phone Numbers
- (800) 660-1205(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
|8/31/2016||Problems with Product/Service|
Customer Reviews Summary