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BBB Accredited Business sinceAdditional Locations
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Capeway Cleaners is a full service dry cleaning and laundry business. Capeway Cleaners uses SYSTEM K4. Unlike conventional dry cleaning solvents, this breakthrough process utilizes SOLVONK4, which poses no threat to our beautiful Cape Cod air, water, sand, soil or inhabitants, human or otherwise! It is non-toxic, non-hazardous, dermatologist approved, skin-friendly, organic and biodegradable, while offering superior cleaning quality and optimal fabric protection!
-Dry cleaning (clothing, bedding, draperies, etc.)
-Laundering (shirts, blouses, bedding, table linens, etc.)
-Wash, Dry and Fold Service
-Alterations and Repairs
-Shoe / Sneaker/ Golf Shoe Repair and Cleaning
-Boot / Ugg Boot Repair and Cleaning
-Seasonal Storage of Clothing
-Military Creasing, Press Only Service & Water Repelling Service
-Next Day Service Available at Select Locations (restrictions apply; please call for details)
-24 Hour Drop Boxes in North Falmouth, Falmouth and Sandwich
-Wedding Gown Cleaning and Preservation
-Heirloom Cleaning and Restoration
-Leather, Suede and Fur Cleaning, Repairing and Storage
-Area Rug Cleaning and Repair
-Feather Pillow Revitalization (feathers cleaned, sanitized, deodorized and stuffed into a new ticking; additional feathers optional)
-Uniform Patch Alterations / Additions (Military, Police & Fire)
-10% Discount for all official Military, Police or Fire Uniforms cleaned
Buzzards Bay Only:
Mon – Fri 7:30 a.m. – 5:30 p.m.
Sat 8:00 a.m. – 2:00 p.m.
All Other Stores:
Mon – Fri 8:30 a.m. – 5:30 p.m.
Sat 8:30 a.m. – 2:00 p.m.
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A BBB Accredited Business since
BBB has determined that Capeway Cleaners meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Capeway Cleaners include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMs. Cheryll Pidgeon, Treasurer Mr. Richard Pidgeon, President
Number of Employees
DRY CLEANERS SHOE SHINING SHOE REPAIRING LEATHER GOODS-REPAIR LEATHER CLEANING FUR STORAGE FUR CLEANING & DYEING-RETAIL DRAPERY & CURTAIN CLEANERS CLEANERS ALTERATIONS Coin-Operated Laundries and Drycleaners (NAICS: 812310)
Hours of Operation
|M||:||7:30 AM - 5:30 PM|
|T||:||7:30 AM - 5:30 PM|
|W||:||7:30 AM - 5:30 PM|
|Th||:||7:30 AM - 5:30 PM|
|F||:||7:30 AM - 5:30 PM|
|S||:||8:00 AM - 2:00 PM|
Method(s) of PaymentCash
Service AreaCapeway Cleaners provides their services in MASSACHUSETTS.
Alternate Business NamesOff the Cuff, Inc.
Industry TipsShoes - Retail
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
15 Commercial Street
Mashpee, MA 02649 (508) 477-8080 Directions
241 Main Street
Falmouth, MA 02540 (508) 548-3222 (508) 759-3548 Directions
3 North Market Street
Mashpee, MA 02649 (508) 477-9800 Directions
580A Rt. 28A
North Falmouth, MA 02556 (508) 563-9899 Directions
61 Cohasset Ave
Buzzards Bay, MA 02532 Directions
65 Route 6A
Sandwich, MA 02563 (508) 888-6865 Directions
77 Quaker Meeting House Road
South Sandwich, MA 02563 (508) 477-1977 Directions
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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
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BBB Complaint Process
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
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As a matter of policy, BBB does not endorse any product, service or business.
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Additional Phone Numbers
- (508) 563-9899(Phone)
- (508) 548-3222(Phone)
- (508) 477-9800(Phone)
- (508) 477-8080(Phone)
- (508) 888-6865(Phone)
- (508) 477-1977(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Customer Reviews Summary