This business is not BBB accredited.

Gary H. Mikels DMD

Phone: (508) 584-6070 Fax: (877) 802-8570 348 North Pearl Street, Brockton, MA 02301

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Doctor Gary H. Mikels specializes in family dentistry, as well as children's dentistry. The services that Doctor Mikels offers are:
Root Canals

Doctor Mikels has been in business over 34 years.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Gary H. Mikels DMD include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Gary H. Mikels DMD include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Gary H. Mikels DMD
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 01, 1978 Business started: 03/01/1978 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Health & Human Services
One Ashburton Place, Boston MA 02108
Phone Number: 617-573-1600
Fax Number: 617-727-5134
The number is DN13897.

Type of Entity

Sole Proprietorship

Business Management
Mr. Gary Mikels, Owner
Contact Information
Principal: Mr. Gary Mikels, Owner
Number of Employees


Business Category


Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 8:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
Method(s) of Payment
Master Card
American Express
Financial Payments
Service Area
Gary H. Mikels DMD provides their services in MASSACHUSETTS & RHODE ISLAND.
Alternate Business Names
Gary H. Mikels, D.M.D.
Industry Tips
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Additional Locations


    348 North Pearl Street

    Brockton, MA 02301 (508) 584-6070


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/17/2015 Billing/Collection Issues | Read Complaint Details

Additional Notes

Complaint: Bought a ******* to this office that was suppose to come with services and electric toothbrush. When trying to redeem I was informed my money was wasted because they have no toothbrushes that had a higher value than what I paid for the *******. I could have purchased another ******* with similar offerings for less money. The office manager told me she would issue a credit in the amount I paid for the ******* and scheduled me up for the services of cleaning and xrays. I have dental insurance wich paid for these services but I needed fillings. So the office manager assured me my credit would easily cover my copay that insurance doesn't cover. Had fillings done one 1 visit was in and out in a timely manner but not all were complete. Went back for second visit to finish work and had an extensive wait just to be seen. Then the dentist came in the room after waiting 5 more minutes gave me a shot of novicane and said she wanted it to set up 5-10 minutes. 31 minutes later, ( I know how long because I had to call my babysitter to say I was running late), no one came in to say anything so I left. A 4:30 appointment and it was 5:50 and nothing done yet. Now the office is trying to bill me for providing nothing but horrible service and they fofget the only reason I wasted my money at their office was to get a***** Toothbrush that sells for more than what I paid for the *******.

Desired Settlement: $0 balance I'm taking a loss on a credit I should have just to never have to deal with these people again

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Gary H. Mikels DMD
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)