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Eastern Massachusetts, Maine, Rhode Island and Vermont

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BBB Accredited Business since

Drs. Coakley & Trainor, D.D.S., P.C.

Phone: (781) 935-8810 Fax: (781) 932-8928 90 Pleasant Street, Woburn, MA 01801 http://www.coakleytrainor.com

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Description

Drs. Coakley & Trainor, D.D.S., P.C. is a Family Dental Practice, that specializes in General and Cosmetic Dentistry, Periodontics, Endodontics, Whitening, Porcelain Veneers, Crowns, Root Canals, Dentures, Implants, Tooth Bonding and Pediatric Dentistry.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Drs. Coakley & Trainor, D.D.S., P.C. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Drs. Coakley & Trainor, D.D.S., P.C. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Drs. Coakley & Trainor, D.D.S., P.C.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: January 01, 1975 Business started: 01/01/1975 in MA Business incorporated: 04/01/1980 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Public Health
250 Washington St. 6th Floor, Boston MA 02108-2130
http://www.mass.gov/eohhs/gov/departments/dph/programs/hcq/dhpl/
Phone Number: 617-624-6000/617-624-6000
The license number is DN12419.

Department of Public Health
250 Washington St. 6th Floor, Boston MA 02108-2130
http://www.mass.gov/eohhs/gov/departments/dph/programs/hcq/dhpl/
Phone Number: 617-624-6000/617-624-6000
The license number is DN14795.

Type of Entity

Corporation

Business Management
Dr. Peter A. Coakley, Dentist Ms. Heather-Lee Russo, Office Manager
Contact Information
Principal: Dr. Peter A. Coakley, Dentist
Principal: Ms. Heather-Lee Russo, Office Manager
Number of Employees

15

Business Category

DENTISTS Offices of Dentists (NAICS: 621210)

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
Method(s) of Payment
MasterCard
Visa
American  Express
Care Credit
Cash
Check
Industry Tips
Before Visiting a Dentist Finding a Reliable Dentist Finding a Reliable Dentist - 5 Tips - Video
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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