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BBB Business Review

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BBB Accredited Business since

Elite Custom Carpentry, LLC

Phone: (508) 326-1496 1720 Plymouth Street, Bridgewater, MA 02324 http://www.trustthisbiz.com/elite_custom_carpentry



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Elite Custom Carpentry, LLC specializes in residential custom carpentry for home remodeling and additions. The business services include and are not limited to kitchen, bath and basement remodeling, framing, interior and exterior woodworking including windows and doors.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Elite Custom Carpentry, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Elite Custom Carpentry, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Elite Custom Carpentry, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 18, 2013 Business started: 08/01/2002 in MA Business incorporated 01/04/2014 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 146923.

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is CS-089288.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Thomas A. Hooley, President
Contact Information
Principal: Mr. Thomas A. Hooley, President
Number of Employees

1

Business Category

CONTRACTORS-GENERAL RESIDENTIAL BUILDING CONTRACTORS-RESIDENTIAL BASEMENT - CONTRACTORS KITCHEN REMODELING BATHROOM REMODELING KITCHEN & BATH - DESIGN & REMODELING HOME IMPROVEMENTS ADDITIONS CARPENTERS WOODWORKING DOORS STORM WINDOWS & DOORS WINDOWS & DOORS - INSTALLATION & SERVICE REMODELING & RENOVATION CONTRACTORS Residential Remodelers (NAICS: 236118)

Hours of Operation
M: 7:00 AM - 5:00 PM
T: 7:00 AM - 5:00 PM
W: 7:00 AM - 5:00 PM
Th: 7:00 AM - 5:00 PM
F: 7:00 AM - 5:00 PM
S: Closed
Su: Closed
Weekend hours are available by appointment.
Method(s) of Payment

Cash

Check

Refund and Exchange Policy
The business states all work is guaranteed.
Service Area
Elite Custom Carpentry, LLC provides their services in BRISTOL County MA, ESSEX County MA, MIDDLESEX County MA, NORFOLK County MA, PLYMOUTH County MA, SUFFOLK County MA.
Alternate Business Names
Thomas E. Hooley
Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.