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BBB Accredited Business since

Phoenix Flooring & Installation, Inc.

Phone: (401) 615-7820 Fax: (401) 615-7944 1745 Main Street, West Warwick, RI 02893 View Additional Email Addresses http://phoenixfloorsri.com


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Description

Phoenix Flooring & Installation, Inc. is a residential and commerical full-service flooring contractor offering sales, installation, repair and service of carpet, resilient, hardwood, linoleum, ceramic, vct, cork, stair treads, etc.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Phoenix Flooring & Installation, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Phoenix Flooring & Installation, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Phoenix Flooring & Installation, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 27, 2010 Business started: 03/01/2010 Business incorporated 01/07/2010 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, Providence RI 02908
http://www.crb.ri.us
Phone Number: (401)-222-1268 or TDD: (401)-222-6334
Fax Number: 401-222-1940
ricrb@doa.ri.gov
The number is 33585.

Type of Entity

Corporation

Business Management
Ms. Erin Boyer, President Mr. Joseph Heintzel, General Manager
Contact Information
Principal: Ms. Erin Boyer, President
Principal: Mr. Joseph Heintzel, General Manager
Number of Employees

3

Business Category

CONTRACTORS- FLOORING CARPET & RUG PADS, LININGS & ACCESSORIES CARPET & RUG DEALERS-NEW FLOORING RETAIL VINYL FLOORING HARDWOOD FLOOR MAINTENANCE HARDWOOD FLOOR CONTRACTORS FLOOR HARDWOOD FLOOR COVERINGS-CARPET, LINOLEUM, CERAMIC TILE, & LAMINATE CUSTOM FLOORING Flooring Contractors (NAICS: 238330)

Hours of Operation
M: 10:00 AM - 6:00 PM
T: 10:00 AM - 6:00 PM
W: 10:00 AM - 6:00 PM
Th: 10:00 AM - 6:00 PM
F: 10:00 AM - 6:00 PM
S: 11:00 AM - 6:00 PM
Su: 12:00 AM - 5:00 PM
Method(s) of Payment
Cash
Check
Money Order
MasterCard
Visa
American Express
Discover
Service Area
Phoenix Flooring & Installation, Inc. provides their services in RHODE ISLAND.
Alternate Business Names
Phoenix Flooring and Installation
Industry Tips
27 Questions For Home Owners Carpet & Rug Cleaning Services Carpets and Rugs Finding a Reliable General Contractor - 5 Tips - Video Hiring a Carpenter Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.