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AV Floor Covering

Phone: (617) 543-3329 Fax: (978) 774-5324 317 Maple Street, Danvers, MA 01923


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Description

AV Floor Covering specializes in residential and commercial installation and repair of flooring.  The business services include but are not limited to all flooring surfaces including hardwood, laminate, tile, ceramic, carpeting and more.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AV Floor Covering include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on AV Floor Covering
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 17, 2013 Business started: 01/01/1987 in MA
Type of Entity

Sole Proprietorship

Business Management
Mr. Jose A. Velasquez, Owner
Contact Information
Principal: Mr. Jose A. Velasquez, Owner
Number of Employees

1

Business Category

CONTRACTORS- FLOORING CARPET INSTALLATION FLOOR LAYING, REFINISHING & RESURFACING VINYL FLOORING HARDWOOD FLOOR CONTRACTORS FLOOR-SPORTS-COMMERCIAL FLOORS - LAMINATE FLOOR HARDWOOD FLOOR COVERINGS-CARPET, LINOLEUM, CERAMIC TILE, & LAMINATE CUSTOM FLOORING Flooring Contractors (NAICS: 238330)

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
S: Closed
Su: Closed
H: Closed
Saturday and Sunday Hours available by appointment only
Refund and Exchange Policy
The business states that all work is guaranteed.
Service Area
AV Floor Covering provides their services in ESSEX County MA, MIDDLESEX County MA, NORFOLK County MA, SUFFOLK County MA.
Industry Tips
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Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    317 Maple Street

    Danvers, MA 01923 (617) 543-3329

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.